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Complete Care At Harston Hall Llc

Flourtown, PA · Medicare and Medicaid-certified nursing home (CCN 395791) · 120 certified beds

CMS overall rating: 1★ (state average 2.97★ — below state average)
Health inspection: 2 · Quality measures: 4 · Staffing: 1
Federal fines: 2 totaling $17,113
Phone: (215) 233-0700 · Verify on Medicare Care Compare ↗

Complete Care At Harston Hall has a CMS overall star rating of 1 out of 5, below the Pennsylvania state average of 2.97. Its health inspection rating is 2 stars and its staffing rating is 1 star.

Complete Care At Harston Hall reports total nurse hours of about 3.47 per resident per day, including 0.47 RN hours per resident per day, with a nursing staff turnover rate of 51.4%. CMS gives the facility a staffing rating of 1 out of 5 stars.

Complete Care At Harston Hall has 2 federal fines on record totaling $17,113.00, with no payment denials reported. CMS data provided for this facility does not indicate an abuse icon or Special Focus Facility status.

Overall rating vs. benchmarks
Complete Care At Hars… Complete Care At Hars…: 1★ 1★ PA average PA average: 2.97★ 2.97★ Complete Care chain avg Complete Care chain avg: 3.1★ 3.1★

About this facility

Complete Care At Harston Hall LLC is a for-profit corporation-owned nursing home in Flourtown, Montgomery County, Pennsylvania, certified to serve Medicare and Medicaid residents since June 1989. The facility has 120 certified beds with an average daily census of 108.8 residents.

According to CMS Care Compare, the facility holds an overall star rating of 1 out of 5, which is below the Pennsylvania state average of 2.97. Its four component ratings are: health inspection rating of 2 stars, staffing rating of 1 star, and quality measure (QM) rating of 4 stars.

Nurse staffing data shows total nurse hours per resident per day of approximately 3.47, with registered nurse (RN) hours of 0.47 per resident per day. Nursing staff turnover is reported at 51.4%.

CMS penalty records show 2 federal fines totaling $17,113.00. There have been no payment denials recorded for this facility. No abuse icon or Special Focus Facility designation is present in the CMS data provided for this listing.

This facility is part of the Complete Care chain, which operates 85 facilities nationally with an average CMS rating of 3.1 stars across the chain. There has been no ownership change reported within the past 12 months for this facility.

Source: CMS Medicare Care Compare. Data as provided in the most recent CMS dataset referenced for this listing.

Questions families ask

What is this nursing home's CMS overall star rating and how does it compare to the state average?

The overall rating is 1 out of 5 stars, which is below the Pennsylvania state average of 2.97.

Does this facility accept Medicare, Medicaid, or both?

This facility accepts both Medicare and Medicaid.

How well is this facility staffed — nurse hours per resident and turnover?

Total nurse hours are about 3.47 per resident per day, including 0.47 RN hours per resident per day, with a 51.4% nursing turnover rate and a staffing star rating of 1 out of 5.

Does this facility have federal fines or penalties on record?

Yes, CMS records show 2 fines totaling $17,113.00, with no payment denials.

Has CMS flagged this facility for abuse or placed it in the Special Focus program?

The CMS data provided does not indicate an abuse icon or a Special Focus Facility designation for this facility.

How large is this facility and how many residents live there?

The facility has 120 certified beds with an average daily census of 108.8 residents.

Who owns this facility — and is it part of a chain?

It is owned by a for-profit corporation and is part of the Complete Care chain, which operates 85 facilities nationwide with an average rating of 3.1 stars.

How long has this facility been Medicare/Medicaid certified?

The facility was first approved for Medicare/Medicaid certification on June 1, 1989.

What do the four different CMS star ratings mean?

CMS rates facilities on overall quality (1 star here), health inspections (2 stars), staffing (1 star), and quality measures (4 stars), which combine into the overall score.

Does this facility offer short-term rehabilitation as well as long-term care?

The provided CMS data does not specify service offerings; contact the facility at 2152330700 and verify current services on Medicare Care Compare.

What should I look for when touring this facility?

The data provided does not cover tour details; contact the facility at 2152330700 to arrange a visit and verify conditions.

How do I verify this facility's current record on Medicare Care Compare?

You can review the most current CMS ratings and inspection reports at https://www.medicare.gov/care-compare/details/nursing-home/395791?state=PA.

Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.