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Complete Care At Holiday City

Toms River, NJ · Medicare and Medicaid-certified nursing home (CCN 315320) · 180 certified beds

CMS overall rating: 3★ (state average 3.31★ — below state average)
Health inspection: 3 · Quality measures: 5 · Staffing: 1
Federal fines: none on current record
Phone: (732) 240-0900 · Verify on Medicare Care Compare ↗

Complete Care At Holiday City holds a CMS overall rating of 3 out of 5 stars, which is below the New Jersey state average of 3.31. Its health inspection rating is 3 stars, while its staffing rating is 1 star.

Complete Care At Holiday City reports total nurse staffing of about 3.09 hours per resident per day, with only 0.30 RN hours per resident per day, and a nursing staff turnover rate of 59.7%. CMS gives this facility a staffing rating of 1 out of 5 stars.

Complete Care At Holiday City has no federal fines on record, totaling $0.00 across 0 fines, and no payment denials on record. CMS data does not indicate an abuse icon or Special Focus status for this facility.

Overall rating vs. benchmarks
Complete Care At Holi… Complete Care At Holi…: 3★ 3★ NJ average NJ average: 3.31★ 3.31★ Complete Care chain avg Complete Care chain avg: 3.1★ 3.1★

About this facility

Complete Care At Holiday City is a for-profit nursing home in Toms River, Ocean County, New Jersey, certified for Medicare and Medicaid since 1993. The facility is licensed for 180 beds and reports an average daily census of 134.8 residents.

According to CMS Care Compare data, the facility holds an overall star rating of 3 out of 5, which falls below the New Jersey state average of 3.31. Its component ratings are mixed: the health inspection rating is 3 stars, the quality measure rating is 5 stars, and the staffing rating is 1 star.

Staffing data show total nurse staffing of approximately 3.09 hours per resident per day, with registered nurse hours at 0.30 hours per resident per day. Nursing staff turnover is reported at 59.7%.

On the penalty record, CMS lists 0 federal fines totaling $0.00, and 0 payment denials — meaning there are no federal fines or payment denials on record for this facility. No abuse icon is indicated in the data provided, and no Special Focus status is listed for this facility.

Complete Care At Holiday City is part of the Complete Care chain, which operates 85 facilities nationally with an average chain rating of 3.1 stars. There has been no ownership change reported in the last 12 months, so current ratings reflect the current operator.

This summary is based on CMS Care Compare data as provided; families are encouraged to review the full inspection record directly on Care Compare for the most current details.

Questions families ask

What is this nursing home's CMS overall star rating and how does it compare to the state average?

It has an overall rating of 3 out of 5 stars, which is below the New Jersey state average of 3.31.

Does this facility accept Medicare, Medicaid, or both?

It is certified for both Medicare and Medicaid.

How well is this facility staffed — nurse hours per resident and turnover?

Total nurse staffing is about 3.09 hours per resident per day, with 0.30 RN hours per resident per day, and turnover is 59.7%; CMS rates staffing at 1 star.

Does this facility have federal fines or penalties on record?

No, CMS reports 0 fines totaling $0.00 and 0 payment denials.

Has CMS flagged this facility for abuse or placed it in the Special Focus program?

The data provided does not indicate an abuse icon or a Special Focus designation for this facility.

How large is this facility and how many residents live there?

It is certified for 180 beds and has an average daily census of 134.8 residents.

Who owns this facility — and is it part of a chain?

It is a for-profit corporation and part of the Complete Care chain, which operates 85 facilities nationally with an average rating of 3.1 stars.

How long has this facility been Medicare/Medicaid certified?

It has been certified since 1993.

What do the four different CMS star ratings mean?

CMS rates facilities on overall, health inspection, staffing, and quality measures; this facility scores 3, 3, 1, and 5 stars respectively.

Does this facility offer short-term rehabilitation as well as long-term care?

The data provided does not specify rehabilitation services; contact the facility at 7322400900 and verify on Medicare Care Compare.

What should I look for when touring this facility?

The data provided does not cover tour details; contact the facility at 7322400900 to arrange a visit and verify current conditions on Medicare Care Compare.

How do I verify this facility's current record on Medicare Care Compare?

You can review the facility's full record at https://www.medicare.gov/care-compare/details/nursing-home/315320?state=NJ.

Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.