Complete Care At West Caldwell Llc
West Caldwell, NJ · Medicare and Medicaid-certified nursing home (CCN 315247) · 180 certified beds
Health inspection: 3 · Quality measures: 5 · Staffing: 2
Federal fines: none on current record
Phone: (973) 226-1100 · Verify on Medicare Care Compare ↗
Complete Care At West Caldwell has a CMS overall rating of 4 stars, above the New Jersey state average of 3.31 stars. Its health inspection rating is 3 stars and its staffing rating is 2 stars.
Complete Care At West Caldwell reports total nurse staffing of 3.44 hours per resident per day, including 0.44 RN hours per resident per day, with a staffing star rating of 2. Nursing staff turnover is reported at 51.7%.
Complete Care At West Caldwell has no federal fines on record, with 0 fines totaling $0.00 and 0 payment denials. CMS does not display an abuse icon for this facility, and it is not in the Special Focus Facility program.
About this facility
Complete Care At West Caldwell LLC is a Medicare and Medicaid certified nursing home in West Caldwell, Essex County, New Jersey. The facility has been certified since October 1987 and is licensed for 180 beds, with an average of 153.7 residents. It operates under for-profit, limited liability company ownership and is part of the Complete Care chain, which includes 85 facilities nationwide with an average CMS rating of 3.1 stars.
According to CMS Care Compare data, Complete Care At West Caldwell holds an overall rating of 4 stars, which is above the New Jersey state average of 3.31 stars. Its component ratings are: 3 stars for health inspections, 5 stars for quality measures, and 2 stars for staffing. Total nurse staffing is reported at 3.44 hours per resident per day, with 0.44 RN hours per resident per day. Nursing staff turnover is reported at 51.7%.
Regarding the penalty record, CMS reports 0 federal fines totaling $0.00 for this facility — no federal fines on record — and 0 payment denials. There is no abuse icon flagged for this facility, and it is not currently listed in CMS's Special Focus Facility program, which is reserved for nursing homes CMS identifies as persistently underperforming and subject to increased inspection frequency. Ownership has not changed in the past 12 months, so current ratings reflect the present operator.
Source: CMS Care Compare.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
It has an overall rating of 4 stars, above the New Jersey state average of 3.31 stars.
Does this facility accept Medicare, Medicaid, or both?
It accepts both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse staffing is 3.44 hours per resident per day, with a staffing rating of 2 stars and nursing turnover of 51.7%.
Does this facility have federal fines or penalties on record?
No, CMS reports 0 fines totaling $0.00 and 0 payment denials — no federal fines on record.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
No, CMS does not show an abuse icon for this facility, and it is not listed in the Special Focus Facility program.
How large is this facility and how many residents live there?
It is certified for 180 beds and has an average of 153.7 residents.
Who owns this facility — and is it part of a chain?
It is owned by a for-profit limited liability company and is part of the Complete Care chain, which has 85 facilities with an average rating of 3.1 stars.
How long has this facility been Medicare/Medicaid certified?
It has been certified since October 1, 1987.
What do the four different CMS star ratings mean?
CMS rates facilities on overall quality, health inspections, staffing, and quality measures; this facility scores 4, 3, 2, and 5 stars respectively.
Does this facility offer short-term rehabilitation as well as long-term care?
The data provided does not specify service offerings; contact the facility at 9732261100 and verify on Medicare Care Compare.
What should I look for when touring this facility?
The data provided does not cover tour details; contact the facility at 9732261100 and verify on Medicare Care Compare.
How do I verify this facility's current record on Medicare Care Compare?
You can review the current record at https://www.medicare.gov/care-compare/details/nursing-home/315247?state=NJ.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.