Continuing Healthcare At Willow Haven
Zanesville, OH · Medicare and Medicaid-certified nursing home (CCN 366244) · 81 certified beds
Health inspection: 1 · Quality measures: 4 · Staffing: 2
Federal fines: none on current record
Phone: (740) 454-9747 · Verify on Medicare Care Compare ↗
Continuing Healthcare At Willow Haven has a CMS overall rating of 1 out of 5 stars, below the Ohio state average of 3.15. Its health inspection rating is 1 out of 5, and its staffing rating is 2 out of 5.
Continuing Healthcare At Willow Haven reports total nurse staffing of about 3.14 hours per resident per day, including 0.54 RN hours per resident per day, with a nursing staff turnover rate of 39.1% and a staffing star rating of 2 out of 5.
Continuing Healthcare At Willow Haven has no federal fines on record, with 0 fines totaling $0.00 and 0 payment denials reported by CMS. There is no abuse icon or Special Focus status indicated in the available data for this facility.
About this facility
Continuing Healthcare At Willow Haven is a for-profit corporation-owned nursing home in Zanesville, Muskingum County, Ohio, certified for 81 beds with an average of 72.2 residents. The facility accepts both Medicare and Medicaid and has been federally certified since June 27, 2002.
According to CMS Care Compare, the facility holds an overall star rating of 1 out of 5, which is below the Ohio state average of 3.15. Its health inspection rating is also 1 out of 5. The quality measure rating is 4 out of 5, while the staffing rating is 2 out of 5.
Nurse staffing data reported to CMS shows total nurse staffing of 3.14 hours per resident per day, including 0.54 RN hours per resident per day. Nursing staff turnover is reported at 39.1%.
On penalties, CMS records show 0 fines totaling $0.00, and 0 payment denials — no federal fines on record for this facility. No abuse icon or Special Focus designation is indicated in the data provided.
Continuing Healthcare At Willow Haven is part of the Certus Healthcare chain, which operates 14 facilities nationally with an average chain rating of 1.8 out of 5. Ownership has not changed in the past 12 months, so current ratings reflect the present operator.
Families are encouraged to review the facility's full inspection record on Medicare Care Compare for further detail, as this profile reflects CMS data at the time of retrieval.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
The facility has an overall rating of 1 out of 5 stars, below the Ohio state average of 3.15.
Does this facility accept Medicare, Medicaid, or both?
It accepts both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse staffing is about 3.14 hours per resident per day, including 0.54 RN hours per resident per day, with a staffing star rating of 2 out of 5. Nursing turnover is reported at 39.1%.
Does this facility have federal fines or penalties on record?
No, CMS records show 0 fines totaling $0.00 and 0 payment denials.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
The data provided does not indicate an abuse icon or Special Focus status for this facility.
How large is this facility and how many residents live there?
It is certified for 81 beds and has an average of 72.2 residents.
Who owns this facility — and is it part of a chain?
It is owned by a for-profit corporation and is part of the Certus Healthcare chain, which operates 14 facilities nationally with an average rating of 1.8 out of 5.
How long has this facility been Medicare/Medicaid certified?
It has been certified since June 27, 2002.
What do the four different CMS star ratings mean?
CMS publishes an overall rating along with separate ratings for health inspections, staffing, and quality measures; this facility scores 1, 1, 2, and 4 respectively.
Does this facility offer short-term rehabilitation as well as long-term care?
This detail is not included in the CMS data provided; contact the facility at 7404549747 or check Medicare Care Compare for confirmation.
What should I look for when touring this facility?
The data provided does not include tour details; contact the facility at 7404549747 to arrange a visit.
How do I verify this facility's current record on Medicare Care Compare?
You can review the full and most current record at https://www.medicare.gov/care-compare/details/nursing-home/366244?state=OH.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.