Crown Haven Health And Rehabilitation
Charlotte, NC · Medicare and Medicaid-certified nursing home (CCN 345388) · 120 certified beds
Health inspection: 1 · Quality measures: 5 · Staffing: 2
Federal fines: 4 totaling $71,235 · 1 payment denial
Phone: (704) 598-5136 · Verify on Medicare Care Compare ↗
Crown Haven Health And Rehabilitation has a CMS overall rating of 2 out of 5 stars, below the North Carolina state average of 2.93. Its health inspection rating is 1 star and its staffing rating is 2 stars.
Crown Haven Health And Rehabilitation reports total nurse staffing of about 3.09 hours per resident per day, including 0.38 RN hours per resident per day, with a staffing star rating of 2 out of 5. Nursing staff turnover is reported at 56.6%.
CMS records show 4 federal fines totaling $71,235.00 against Crown Haven Health And Rehabilitation, along with 1 payment denial. This facility does not carry a CMS abuse icon or a Special Focus Facility designation based on the data provided.
About this facility
Crown Haven Health And Rehabilitation is a 120-certified-bed nursing home in Charlotte, Mecklenburg County, North Carolina, with an average daily census of 91.9 residents. The facility is organized as a for-profit limited liability company and has been Medicare and Medicaid certified since June 26, 1991.
According to CMS Care Compare, Crown Haven holds an overall star rating of 2 out of 5, below the North Carolina state average of 2.93. Its component ratings are mixed: the health inspection rating is 1 star, the staffing rating is 2 stars, and the quality measure rating is 5 stars.
Nurse staffing levels reported to CMS show total nurse staffing of 3.09 hours per resident per day, including 0.38 RN hours per resident per day. Nursing staff turnover is reported at 56.6%.
On penalties, CMS records show 4 federal fines totaling $71,235.00, along with 1 payment denial issued against the facility.
Crown Haven is part of the Avardis Health chain, which operates 38 facilities nationally with an average chain rating of 2.0 stars. CMS records do not indicate an ownership change in the last 12 months, so current ratings reflect the present operator.
Families should review the full inspection record on CMS Care Compare for further detail before making a decision. Data reflects the most recent CMS Care Compare reporting period available at time of writing.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
Crown Haven has a CMS overall rating of 2 out of 5 stars, which is below the North Carolina state average of 2.93.
Does this facility accept Medicare, Medicaid, or both?
Yes, Crown Haven is certified for both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse staffing is 3.09 hours per resident per day, including 0.38 RN hours, with nursing turnover at 56.6% and a staffing star rating of 2 out of 5.
Does this facility have federal fines or penalties on record?
Yes, CMS records show 4 fines totaling $71,235.00 and 1 payment denial.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
The provided data does not indicate an abuse icon or a Special Focus Facility designation for Crown Haven.
How large is this facility and how many residents live there?
Crown Haven has 120 certified beds and an average daily census of 91.9 residents.
Who owns this facility — and is it part of a chain?
It is owned as a for-profit limited liability company and is part of the Avardis Health chain, which operates 38 facilities with an average rating of 2.0 stars.
How long has this facility been Medicare/Medicaid certified?
Crown Haven has been certified since June 26, 1991.
What do the four different CMS star ratings mean?
CMS publishes an overall rating plus three component ratings — health inspections, staffing, and quality measures — with Crown Haven scoring 1, 2, and 5 stars respectively.
Does this facility offer short-term rehabilitation as well as long-term care?
The provided data does not specify service lines; contact the facility at 7045985136 and verify details on Medicare Care Compare.
What should I look for when touring this facility?
The data does not cover tour details; contact the facility at 7045985136 to arrange a visit and verify current conditions on Care Compare.
How do I verify this facility's current record on Medicare Care Compare?
You can review the full, current record at https://www.medicare.gov/care-compare/details/nursing-home/345388?state=NC.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.