Crystal Oaks
Festus, MO · Medicare and Medicaid-certified nursing home (CCN 265369) · 131 certified beds
Health inspection: 4 · Quality measures: 3 · Staffing: 3
Federal fines: 1 totaling $165,187
Phone: (636) 933-1818 · Verify on Medicare Care Compare ↗
Crystal Oaks holds a CMS overall star rating of 4 out of 5, above the Missouri state average of 2.51. Its health inspection rating is 4 stars and its staffing rating is 3 stars.
Crystal Oaks reports total nurse staffing of 4.10 hours per resident per day, including 0.39 RN hours per resident per day, with a nursing staff turnover rate of 48.6%. CMS rates its staffing at 3 out of 5 stars.
Crystal Oaks has 1 federal fine on record totaling $165,187.00, with no payment denials. CMS does not show an abuse icon for this facility, and it is not currently in CMS's Special Focus Facility program.
About this facility
Crystal Oaks is a 131-bed nursing home in Festus, Jefferson County, Missouri, with an average daily census of 121.1 residents. The facility is organized as a for-profit limited liability company and has been Medicare- and Medicaid-certified since June 1989, accepting both Medicare and Medicaid.
According to CMS Care Compare, Crystal Oaks holds an overall star rating of 4 out of 5, above the Missouri state average of 2.51. Its component ratings are: 4 stars for health inspections, 3 stars for quality measures, and 3 stars for staffing.
Nurse staffing totals 4.10 hours per resident per day, including 0.39 RN hours per resident per day. Nursing staff turnover is reported at 48.6%.
On penalties, CMS records show 1 federal fine totaling $165,187.00 for this facility. There are no payment denials on record. CMS does not display an abuse icon for Crystal Oaks in this data, and the facility is not listed under CMS's Special Focus Facility program, which targets nursing homes CMS identifies as persistently underperforming and subject to increased inspection frequency.
Crystal Oaks is part of a chain operated under Shafiq Malik, comprising 9 facilities with an average chain rating of 3.5 stars. Ownership has not changed in the past 12 months, so current ratings reflect the current operator.
Source: CMS Medicare Care Compare.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
Crystal Oaks has an overall rating of 4 out of 5 stars, above the Missouri state average of 2.51.
Does this facility accept Medicare, Medicaid, or both?
Crystal Oaks accepts both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse staffing is 4.10 hours per resident per day, with 0.39 RN hours per resident per day, and nursing turnover is 48.6%. CMS rates staffing 3 out of 5 stars.
Does this facility have federal fines or penalties on record?
Yes, CMS records 1 fine totaling $165,187.00, with no payment denials.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
No abuse icon is displayed for this facility, and it is not listed in CMS's Special Focus program.
How large is this facility and how many residents live there?
Crystal Oaks is certified for 131 beds and has an average daily census of 121.1 residents.
Who owns this facility — and is it part of a chain?
It is a for-profit LLC operated as part of a 9-facility chain under Shafiq Malik, with an average chain rating of 3.5 stars.
How long has this facility been Medicare/Medicaid certified?
Crystal Oaks has been certified since June 1, 1989.
What do the four different CMS star ratings mean?
CMS publishes an overall rating plus separate ratings for health inspections (4 stars here), quality measures (3 stars), and staffing (3 stars).
Does this facility offer short-term rehabilitation as well as long-term care?
The data provided does not specify rehabilitation services; contact the facility at 6369331818 and verify on Medicare Care Compare.
What should I look for when touring this facility?
This data does not cover tour details; contact the facility at 6369331818 to arrange a visit.
How do I verify this facility's current record on Medicare Care Compare?
You can review the most current details at https://www.medicare.gov/care-compare/details/nursing-home/265369?state=MO.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.