Cypress Glen Retirement Community
Greenville, NC · Medicare-certified nursing home (CCN 345512) · 6 certified beds
Health inspection: 5 · Quality measures: 5 · Staffing: 5
Federal fines: none on current record
Phone: (252) 830-0036 · Verify on Medicare Care Compare ↗
Cypress Glen Retirement Community holds a 5-star overall CMS rating, above the North Carolina state average of 2.93 stars. Its health inspection rating is 5 stars and its staffing rating is also 5 stars.
Cypress Glen Retirement Community reports 7.29 total nurse hours per resident per day, including 1.44 RN hours per resident per day, earning a 5-star CMS staffing rating. CMS has not reported a nursing staff turnover percentage for this facility.
Cypress Glen Retirement Community has no federal fines on record and no payment denials reported by CMS. No abuse icon or Special Focus Facility designation is noted in the CMS data for this facility.
About this facility
Cypress Glen Retirement Community is a small, Medicare-certified nursing home located in Greenville, Pitt County, North Carolina. The facility is certified for 6 beds with an average of 3.4 residents, and it is operated as a non-profit corporation. It accepts Medicare, and CMS lists its provider approval date as January 10, 2002.
According to CMS Care Compare, Cypress Glen holds an overall rating of 5 stars, above the North Carolina state average of 2.93 stars. Its component ratings are also strong: 5 stars for health inspections, 5 stars for staffing, and 5 stars for quality measures.
Nurse staffing data reported to CMS shows total nurse staffing of 7.29 hours per resident per day, including 1.44 RN hours per resident per day. CMS has not reported a nursing staff turnover percentage for this facility in the data reviewed.
On penalties, CMS records show no federal fines on record (0 fines totaling $0.00) and no payment denials for this facility. No abuse icon or Special Focus Facility designation appears in the data provided for Cypress Glen.
Cypress Glen is part of the Life Care Services chain, which operates 43 facilities nationally with an average chain rating of 4.1 stars. CMS data indicates no change of ownership within the past 12 months for this facility.
Source: CMS Medicare Care Compare.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
Cypress Glen Retirement Community has a 5-star overall CMS rating, which is above the North Carolina state average of 2.93 stars.
Does this facility accept Medicare, Medicaid, or both?
CMS lists Cypress Glen as a Medicare provider; Medicaid acceptance is not specified in the data provided.
How well is this facility staffed — nurse hours per resident and turnover?
The facility reports 7.29 total nurse hours per resident per day and 1.44 RN hours per resident per day, with a 5-star staffing rating; turnover data was not reported.
Does this facility have federal fines or penalties on record?
No, CMS records show no federal fines (0 fines, $0.00 total) and no payment denials for this facility.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
The data provided does not indicate an abuse icon or Special Focus Facility designation for Cypress Glen.
How large is this facility and how many residents live there?
Cypress Glen is certified for 6 beds with an average of 3.4 residents.
Who owns this facility — and is it part of a chain?
It is operated as a non-profit corporation and is part of the Life Care Services chain, which includes 43 facilities with an average rating of 4.1 stars.
How long has this facility been Medicare/Medicaid certified?
CMS lists a first approval date of January 10, 2002.
What do the four different CMS star ratings mean?
CMS rates facilities on overall performance, health inspections, staffing, and quality measures; Cypress Glen scores 5 stars in all four categories.
Does this facility offer short-term rehabilitation as well as long-term care?
The data provided does not specify service types; contact the facility at 2528300036 and verify on Medicare Care Compare.
What should I look for when touring this facility?
This is not addressed in the CMS data provided; contact the facility at 2528300036 to arrange a tour and discuss details.
How do I verify this facility's current record on Medicare Care Compare?
Visit https://www.medicare.gov/care-compare/details/nursing-home/345512?state=NC for the most current CMS information.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.