Douglas Manor
Windham, CT · Medicare and Medicaid-certified nursing home (CCN 075258) · 90 certified beds
Health inspection: 1 · Quality measures: 2 · Staffing: 4
Federal fines: 1 totaling $8,278
Phone: (860) 423-4636 · Verify on Medicare Care Compare ↗
Douglas Manor has a CMS overall star rating of 1 out of 5, below the Connecticut state average of 2.99, with a health inspection rating of 1 out of 5 and a staffing rating of 4 out of 5.
Douglas Manor reports total nurse staffing of 3.57 hours per resident per day, including 0.52 RN hours per resident per day, with a nursing staff turnover rate of 31.7% and a CMS staffing rating of 4 out of 5.
Douglas Manor has 1 federal fine on record totaling $8,278.00, and 0 payment denials; CMS data for this facility does not indicate an abuse icon or Special Focus status.
About this facility
Douglas Manor is a nursing home in Windham, Connecticut, certified for 90 beds with an average daily census of 82.3 residents. The facility is organized as a for-profit limited liability company and is certified for both Medicare and Medicaid, having first been approved for participation on April 8, 1976.
According to CMS Care Compare, Douglas Manor holds an overall star rating of 1 out of 5, which falls below the Connecticut state average overall rating of 2.99. Its health inspection rating is 1 out of 5, its quality measure (QM) rating is 2 out of 5, and its staffing rating is 4 out of 5.
Nurse staffing data reported to CMS show total nurse hours per resident per day of 3.57, including 0.52 RN hours per resident per day. Nursing staff turnover is reported at 31.7%.
On penalties, CMS records show 1 federal fine on file totaling $8,278.00, and 0 payment denials for this facility.
Douglas Manor is part of the Ryders Health Management chain, which operates 7 facilities with an average chain rating of 1.7 out of 5. CMS records do not indicate any change in ownership within the last 12 months for this facility.
Data sourced from CMS Medicare Care Compare.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
Douglas Manor has an overall rating of 1 out of 5, which is below the Connecticut state average of 2.99.
Does this facility accept Medicare, Medicaid, or both?
Douglas Manor is certified for both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse staffing is 3.57 hours per resident per day, including 0.52 RN hours, with a staffing rating of 4 out of 5 and nursing turnover of 31.7%.
Does this facility have federal fines or penalties on record?
Yes, CMS records show 1 fine totaling $8,278.00 and 0 payment denials.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
The data provided does not indicate an abuse icon or Special Focus status for this facility.
How large is this facility and how many residents live there?
Douglas Manor is certified for 90 beds and has an average daily census of 82.3 residents.
Who owns this facility — and is it part of a chain?
It is a for-profit limited liability company and is part of the Ryders Health Management chain, which operates 7 facilities with an average rating of 1.7 out of 5.
How long has this facility been Medicare/Medicaid certified?
Douglas Manor was first approved for Medicare/Medicaid participation on April 8, 1976.
What do the four different CMS star ratings mean?
CMS publishes an overall rating along with separate ratings for health inspections, staffing, and quality measures; Douglas Manor scores 1, 1, 4, and 2 respectively.
Does this facility offer short-term rehabilitation as well as long-term care?
The data provided does not specify service lines such as short-term rehabilitation; contact the facility at (860) 423-4636 and verify on Medicare Care Compare.
What should I look for when touring this facility?
The data provided does not cover tour details; contact the facility at (860) 423-4636 and verify on Medicare Care Compare.
How do I verify this facility's current record on Medicare Care Compare?
You can review Douglas Manor's current CMS record at https://www.medicare.gov/care-compare/details/nursing-home/075258?state=CT.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.