Dove Healthcare - West Eau Claire
Eau Claire, WI · Medicare and Medicaid-certified nursing home (CCN 525387) · 83 certified beds
Health inspection: 3 · Quality measures: 4 · Staffing: 5
Federal fines: none on current record
Phone: (715) 552-1030 · Verify on Medicare Care Compare ↗
Dove Healthcare - West Eau Claire holds a CMS overall star rating of 4 out of 5, above the Wisconsin state average of 2.98. Its health inspection rating is 3 stars and its staffing rating is 5 stars.
Dove Healthcare - West Eau Claire reports total nurse staffing of 6.23 hours per resident per day, including 1.97 RN hours per resident per day, with a staffing star rating of 5 out of 5. Nursing staff turnover is reported at 41.0%.
Dove Healthcare - West Eau Claire has no federal fines on record, with 0 fines totaling $0.00 and 0 payment denials reported to CMS. No abuse icon or Special Focus program designation appears in the available data.
About this facility
Dove Healthcare - West Eau Claire is a Medicare and Medicaid certified nursing home located in Eau Claire, Eau Claire County, Wisconsin. The facility is organized as a for-profit limited liability company and has been certified since May 1, 1985. It maintains 83 certified beds with an average daily census of 69.9 residents.
According to CMS Care Compare, the facility holds an overall star rating of 4 out of 5, which is above the Wisconsin state average of 2.98. The health inspection rating is 3 stars, the quality measure (QM) rating is 4 stars, and the staffing rating is 5 stars.
Nurse staffing data reported to CMS shows total nurse staffing of 6.23 hours per resident per day, including 1.97 RN hours per resident per day. Nursing staff turnover is reported at 41.0%.
On penalties, CMS records show 0 federal fines (total fines: $0.00) and 0 payment denials for this facility — no federal fines on record. No abuse icon or Special Focus program designation is indicated in the available data.
Dove Healthcare - West Eau Claire is part of the Dove Healthcare chain, which operates 11 facilities nationally with an average chain rating of 3.2 stars. There is no record of an ownership change within the past 12 months for this facility.
Source: CMS Medicare Care Compare.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
It has an overall rating of 4 out of 5 stars, above the Wisconsin state average of 2.98.
Does this facility accept Medicare, Medicaid, or both?
It is certified to accept both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse staffing is 6.23 hours per resident per day, including 1.97 RN hours per resident per day, with a staffing rating of 5 out of 5 stars; nursing turnover is 41.0%.
Does this facility have federal fines or penalties on record?
No — CMS records show 0 fines, $0.00 in total fines, and 0 payment denials.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
The available data does not indicate an abuse icon or a Special Focus program designation for this facility.
How large is this facility and how many residents live there?
It has 83 certified beds with an average daily census of 69.9 residents.
Who owns this facility — and is it part of a chain?
It is owned by a for-profit limited liability company and is part of the Dove Healthcare chain, which operates 11 facilities with an average chain rating of 3.2 stars.
How long has this facility been Medicare/Medicaid certified?
It has been certified since May 1, 1985.
What do the four different CMS star ratings mean?
CMS publishes an overall rating plus separate ratings for health inspections (3 stars here), staffing (5 stars), and quality measures (4 stars), which combine into the overall score.
Does this facility offer short-term rehabilitation as well as long-term care?
The provided CMS data does not specify service lines like short-term rehab; contact the facility at 7155521030 and verify on Medicare Care Compare.
What should I look for when touring this facility?
The data provided does not cover tour details; contact the facility at 7155521030 to arrange a visit and verify current conditions on Medicare Care Compare.
How do I verify this facility's current record on Medicare Care Compare?
You can review the facility's current record at https://www.medicare.gov/care-compare/details/nursing-home/525387?state=WI.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.