Five Oaks Rehabilitation And Care Center
Concord, NC · Medicare and Medicaid-certified nursing home (CCN 345186) · 160 certified beds
Health inspection: 2 · Quality measures: 3 · Staffing: 2
Federal fines: 1 totaling $17,345
Phone: (704) 788-2131 · Verify on Medicare Care Compare ↗
Five Oaks Rehabilitation And Care Center has a CMS overall rating of 2 out of 5 stars, below the North Carolina state average of 2.93. Its health inspection rating is 2 stars and its staffing rating is 2 stars.
Five Oaks reports total nurse staffing of about 3.71 hours per resident per day, including about 0.29 RN hours per resident per day, with a nursing staff turnover rate of 55.0% and a CMS staffing rating of 2 out of 5 stars.
Five Oaks Rehabilitation And Care Center has 1 federal fine on record totaling $17,345.00, with 0 payment denials. CMS data provided does not indicate an abuse icon or Special Focus Facility status for this facility.
About this facility
Five Oaks Rehabilitation And Care Center is a 160-certified-bed nursing home in Concord, Cabarrus County, North Carolina, with an average of 153.9 residents. The facility is organized as a for-profit limited liability company and has been Medicare and Medicaid certified since December 1978. It is part of the Venza Care Management chain, which operates 25 facilities with an average CMS rating of 2.4 stars.
According to CMS Care Compare, Five Oaks holds an overall star rating of 2 out of 5, which is below the North Carolina state average of 2.93. The health inspection rating is 2 stars, the quality measure (QM) rating is 3 stars, and the staffing rating is 2 stars.
Nurse staffing data reported to CMS shows total nurse staffing of approximately 3.71 hours per resident per day, with registered nurse (RN) staffing of approximately 0.29 hours per resident per day. Nursing staff turnover is reported at 55.0%.
On penalties, CMS records show 1 federal fine totaling $17,345.00 for this facility. There are 0 payment denials on record. CMS does not display an abuse icon for this facility in the provided data, and no Special Focus Facility status is indicated. Ownership has not changed in the last 12 months according to the data provided.
This profile is based on data from CMS Medicare Care Compare. Families should verify current details, including inspection history and staffing, directly on the Care Compare website before making decisions.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
Five Oaks has a CMS overall rating of 2 out of 5 stars, which is below the North Carolina state average of 2.93.
Does this facility accept Medicare, Medicaid, or both?
Five Oaks is certified to accept both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse staffing is about 3.71 hours per resident per day, with RN hours at about 0.29 per resident per day, and nursing turnover is reported at 55.0%. Its CMS staffing rating is 2 out of 5 stars.
Does this facility have federal fines or penalties on record?
Yes, CMS records show 1 fine totaling $17,345.00, with 0 payment denials.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
The data provided does not indicate an abuse icon or Special Focus Facility designation for this facility.
How large is this facility and how many residents live there?
Five Oaks has 160 certified beds and an average daily population of 153.9 residents.
Who owns this facility — and is it part of a chain?
It is owned by a for-profit limited liability company and is part of the Venza Care Management chain, which operates 25 facilities with an average rating of 2.4 stars.
How long has this facility been Medicare/Medicaid certified?
Five Oaks has been certified since December 1978.
What do the four different CMS star ratings mean?
CMS assigns an overall rating plus separate ratings for health inspections, staffing, and quality measures; Five Oaks scores 2, 2, 2, and 3 stars respectively.
Does this facility offer short-term rehabilitation as well as long-term care?
The data provided does not specify service lines; contact the facility at 7047882131 and verify on Medicare Care Compare (https://www.medicare.gov/care-compare/details/nursing-home/345186?state=NC).
What should I look for when touring this facility?
The data provided does not cover tour details; contact the facility at 7047882131 to arrange a visit.
How do I verify this facility's current record on Medicare Care Compare?
You can review the most current inspection, staffing, and penalty data at https://www.medicare.gov/care-compare/details/nursing-home/345186?state=NC.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.