Florence Health Services
Florence, WI · Medicare and Medicaid-certified nursing home (CCN 525358) · 73 certified beds
Health inspection: 1 · Quality measures: 2 · Staffing: 3
Federal fines: none on current record · 1 payment denial
Phone: (715) 528-4833 · Verify on Medicare Care Compare ↗
Florence Health Services has a CMS overall rating of 1 out of 5 stars, below the Wisconsin state average of 2.98 stars. Its health inspection rating is 1 star and its staffing rating is 3 stars.
Florence Health Services reports total nurse staffing of 3.65 hours per resident per day, including 0.90 RN hours per resident per day, with a staffing star rating of 3 out of 5. Nursing staff turnover is reported at 45.3%.
Florence Health Services has no federal fines on record according to CMS, but it does have 1 payment denial listed. CMS data does not indicate an abuse icon or Special Focus Facility status for this facility.
About this facility
Florence Health Services is a Medicare and Medicaid certified nursing home in Florence, Wisconsin, first approved for certification on April 1, 1984. The facility is certified for 73 beds and had an average of 47.8 residents, according to CMS Care Compare data. It is operated as a for-profit corporation and is part of the North Shore Healthcare chain, which includes 59 facilities with an average CMS rating of 2.7 stars.
CMS assigns Florence Health Services an overall rating of 1 out of 5 stars, which is below the Wisconsin state average of 2.98 stars. Its health inspection rating is 1 out of 5 stars, its quality measure rating is 2 out of 5 stars, and its staffing rating is 3 out of 5 stars.
Nurse staffing data reported to CMS shows total nurse staffing of 3.65 hours per resident per day, including 0.90 RN hours per resident per day. Nursing staff turnover is reported at 45.3%.
On penalties: CMS records show 0 federal fines on file, totaling $0.00 — no federal fines on record. However, CMS does record 1 payment denial for this facility. There is no abuse icon flag and no Special Focus Facility designation listed in the provided data for this facility.
Ownership has not changed in the last 12 months according to this data. Families are encouraged to review the full inspection history and quality measures directly on Medicare Care Compare for the most current details. Source: CMS Care Compare.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
Florence Health Services has an overall rating of 1 out of 5 stars, which is below the Wisconsin state average of 2.98 stars.
Does this facility accept Medicare, Medicaid, or both?
The facility is certified for both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse staffing is 3.65 hours per resident per day, including 0.90 RN hours per resident per day, with a staffing rating of 3 out of 5 stars; nursing turnover is 45.3%.
Does this facility have federal fines or penalties on record?
CMS records show 0 fines totaling $0.00 — no federal fines on record — but there is 1 payment denial on file.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
The provided data does not indicate an abuse icon or Special Focus Facility status for this facility.
How large is this facility and how many residents live there?
Florence Health Services is certified for 73 beds and had an average of 47.8 residents.
Who owns this facility — and is it part of a chain?
It is a for-profit corporation and part of the North Shore Healthcare chain, which has 59 facilities with an average rating of 2.7 stars.
How long has this facility been Medicare/Medicaid certified?
The facility was first approved for certification on April 1, 1984.
What do the four different CMS star ratings mean?
CMS publishes an overall rating plus three component ratings — health inspections, staffing, and quality measures; Florence Health Services scores 1, 1, 3, and 2 stars respectively.
Does this facility offer short-term rehabilitation as well as long-term care?
This detail is not included in the CMS data provided; contact the facility at 7155284833 or verify on Medicare Care Compare.
What should I look for when touring this facility?
This is not addressed in the CMS data provided; contact the facility at 7155284833 to arrange a tour and verify details.
How do I verify this facility's current record on Medicare Care Compare?
You can review the most current inspection, staffing, and quality data at https://www.medicare.gov/care-compare/details/nursing-home/525358?state=WI.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.