Franklin Heights Nursing & Rehabilitation
El Paso, TX · Medicare and Medicaid-certified nursing home (CCN 675479) · 132 certified beds
Health inspection: 1 · Quality measures: 3 · Staffing: 1
Federal fines: 2 totaling $191,503 · 1 payment denial
Phone: (915) 584-9417 · Verify on Medicare Care Compare ↗
Franklin Heights Nursing & Rehabilitation has a CMS overall rating of 1 star out of 5, below the Texas state average of 2.65 stars. Its health inspection rating is also 1 star, and its staffing rating is 1 star.
Franklin Heights reports total nurse staffing of 3.07 hours per resident per day, including just 0.24 RN hours per resident per day, and carries a 1-star CMS staffing rating. Nursing staff turnover is reported at 96.2%, which is very high.
Franklin Heights has 2 federal fines on record totaling $191,503, plus 1 payment denial. CMS data provided does not indicate an abuse icon or Special Focus status for this facility.
About this facility
Franklin Heights Nursing & Rehabilitation is a Medicare- and Medicaid-certified nursing home in El Paso, Texas, with 132 certified beds and an average daily census of 99.1 residents. The facility is organized as a for-profit partnership and has been federally certified since March 1995. It is part of the Creative Solutions In Healthcare chain, which operates 149 facilities nationally with an average CMS overall rating of 2.1 stars.
According to CMS Care Compare, Franklin Heights holds an overall rating of 1 star out of 5, below the Texas state average of 2.65 stars. Its component ratings are: health inspections 1 star, quality measures 3 stars, and staffing 1 star.
Nurse staffing totals 3.07 hours per resident per day, including 0.24 RN hours per resident per day, with a reported nursing staff turnover rate of 96.2%.
CMS records show 2 federal fines totaling $191,503, along with 1 payment denial on this facility's record. No abuse icon and no Special Focus status are indicated in the supplied data.
There has been no change of ownership reported in the past 12 months. Families should review the full inspection history and current status directly on Medicare Care Compare, as CMS data reflects a specific reporting period and may be updated periodically.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
It has an overall rating of 1 star out of 5, which is below the Texas state average of 2.65 stars.
Does this facility accept Medicare, Medicaid, or both?
Yes, it is certified for both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse staffing is 3.07 hours per resident per day, with only 0.24 RN hours per resident per day, and turnover is 96.2%, reflecting a 1-star staffing rating.
Does this facility have federal fines or penalties on record?
Yes, CMS records show 2 fines totaling $191,503 and 1 payment denial.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
The data provided does not indicate an abuse icon or Special Focus status for this facility.
How large is this facility and how many residents live there?
It has 132 certified beds with an average daily census of 99.1 residents.
Who owns this facility — and is it part of a chain?
It is a for-profit partnership and part of the Creative Solutions In Healthcare chain, which operates 149 facilities with an average rating of 2.1 stars.
How long has this facility been Medicare/Medicaid certified?
It has been certified since March 1, 1995.
What do the four different CMS star ratings mean?
CMS rates health inspections, staffing, and quality measures separately, then combines them into an overall rating; this facility scores 1, 1, and 3 stars respectively, with an overall of 1 star.
Does this facility offer short-term rehabilitation as well as long-term care?
The provided data does not specify service lines; contact the facility at 9155849417 and verify on Medicare Care Compare.
What should I look for when touring this facility?
The provided data does not cover tour details; contact the facility at 9155849417 to arrange a visit.
How do I verify this facility's current record on Medicare Care Compare?
You can view the latest inspection, staffing, and penalty details at https://www.medicare.gov/care-compare/details/nursing-home/675479?state=TX.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.