Franklin Plaza Extended Care
Cleveland, OH · Medicare and Medicaid-certified nursing home (CCN 365388) · 178 certified beds
Health inspection: 2 · Quality measures: 5 · Staffing: 2
Federal fines: none on current record
Phone: (216) 651-1600 · Verify on Medicare Care Compare ↗
Franklin Plaza Extended Care has an overall CMS rating of 3 out of 5 stars, which is at the Ohio state average of 3.15. Its health inspection rating is 2 stars and its staffing rating is 2 stars.
Franklin Plaza Extended Care provides 3.56 total nurse hours per resident per day, including 0.62 RN hours per resident per day, with a nursing staff turnover rate of 48.7% and a CMS staffing rating of 2 stars.
Franklin Plaza Extended Care has no federal fines on record, with 0 fines totaling $0.00 and 0 payment denials reported by CMS. CMS does not display an abuse icon for this facility, and it is not in the Special Focus Facility program.
About this facility
Franklin Plaza Extended Care is a 178-bed nursing home in Cleveland, Ohio (Cuyahoga County), with an average of 163.4 residents. The facility is operated as a for-profit corporation and has been Medicare and Medicaid certified since October 1978, accepting both Medicare and Medicaid.
According to CMS Care Compare, Franklin Plaza holds an overall star rating of 3 out of 5, which is at the Ohio state average of 3.15. Its four component ratings are: health inspection rating of 2 stars, quality measure (QM) rating of 5 stars, and staffing rating of 2 stars.
Nurse staffing data show total nurse hours per resident per day of 3.56, including 0.62 RN hours per resident per day. Nursing staff turnover is reported at 48.7%.
On penalties, CMS records show 0 federal fines (total fines: $0.00) and 0 payment denials — no federal fines on record for this facility.
CMS does not display an abuse icon for this facility, and it is not currently designated under CMS's Special Focus Facility program, which is reserved for homes CMS identifies as persistently underperforming and subject to increased inspection frequency.
Franklin Plaza Extended Care is part of the Legacy Health Services chain, which operates 10 facilities with an average CMS rating of 3.5 stars. Ownership has not changed in the past 12 months, so current ratings reflect the present operator.
Source: CMS Medicare Care Compare.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
Franklin Plaza Extended Care has an overall rating of 3 out of 5 stars, which is at the Ohio state average of 3.15.
Does this facility accept Medicare, Medicaid, or both?
Yes, it is certified for both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse staffing is 3.56 hours per resident per day, with a nursing staff turnover rate of 48.7% and a CMS staffing rating of 2 stars.
Does this facility have federal fines or penalties on record?
No, CMS records show 0 fines totaling $0.00 and 0 payment denials — no federal fines on record.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
No, CMS does not display an abuse icon for this facility, and it is not designated as a Special Focus Facility.
How large is this facility and how many residents live there?
Franklin Plaza has 178 certified beds and an average of 163.4 residents.
Who owns this facility — and is it part of a chain?
It is owned by a for-profit corporation and is part of the Legacy Health Services chain, which operates 10 facilities with an average rating of 3.5 stars.
How long has this facility been Medicare/Medicaid certified?
It has been certified since October 18, 1978.
What do the four different CMS star ratings mean?
CMS publishes an overall rating plus three component ratings — health inspections, staffing, and quality measures; Franklin Plaza scores 2, 2, and 5 stars respectively, combining to a 3-star overall rating.
Does this facility offer short-term rehabilitation as well as long-term care?
The data provided does not specify rehabilitation services; contact the facility at 216-651-1600 or verify on Medicare Care Compare.
What should I look for when touring this facility?
The data provided does not cover tour details; contact the facility at 216-651-1600 to arrange a visit and verify specifics.
How do I verify this facility's current record on Medicare Care Compare?
You can review the latest inspection, staffing, and quality data at https://www.medicare.gov/care-compare/details/nursing-home/365388?state=OH.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.