Friendship Village Retirement
Waterloo, IA · Medicare and Medicaid-certified nursing home (CCN 165081) · 72 certified beds
Health inspection: 4 · Quality measures: 2 · Staffing: 5
Federal fines: none on current record
Phone: (319) 291-8100 · Verify on Medicare Care Compare ↗
Friendship Village Retirement in Waterloo, Iowa has a CMS overall star rating of 5 out of 5, above the Iowa state average of 3.07. Its health inspection rating is 4 stars and its staffing rating is 5 stars.
Friendship Village Retirement reports total nurse staffing of 4.78 hours per resident per day, including 0.81 RN hours per resident per day, with a staffing star rating of 5 out of 5. Nursing staff turnover is reported at 28.3%.
Friendship Village Retirement has no federal fines on record, with 0 fines totaling $0.00 and 0 payment denials reported by CMS. No abuse icon or Special Focus Facility status is indicated for this facility in the available data.
About this facility
Friendship Village Retirement is a non-profit-corporation-owned nursing home in Waterloo, Black Hawk County, Iowa, certified for both Medicare and Medicaid since first approval on August 15, 1968. The facility has 72 certified beds and an average of 65.7 residents.
According to CMS Care Compare, Friendship Village Retirement holds an overall star rating of 5 out of 5, above the Iowa state average of 3.07. Its four component ratings are: health inspection rating of 4, quality measure (QM) rating of 2, and staffing rating of 5. These ratings reflect CMS's most recent published data.
Nurse staffing levels reported to CMS show total nurse hours per resident per day of 4.78, including 0.81 RN hours per resident per day. Nursing staff turnover is reported at 28.3%.
On penalties, CMS records show 0 federal fines and $0.00 in total fines for this facility, and 0 payment denials — meaning there is no federal fine or payment-denial history on record for Friendship Village Retirement.
CMS's abuse icon is not indicated as active for this facility in the supplied data, and no Special Focus Facility status is listed for it. Ownership has not changed in the last 12 months, so current ratings reflect the current operator. No chain affiliation data was supplied for this facility.
This profile is based on CMS Care Compare data as provided; families are encouraged to verify current details directly on Medicare Care Compare.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
Friendship Village Retirement has a CMS overall rating of 5 out of 5, which is above the Iowa state average of 3.07.
Does this facility accept Medicare, Medicaid, or both?
It is certified for both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse staffing is 4.78 hours per resident per day, including 0.81 RN hours per resident per day, with a staffing star rating of 5; nursing turnover is 28.3%.
Does this facility have federal fines or penalties on record?
No, CMS records show 0 fines totaling $0.00 and 0 payment denials — there is no federal fine or payment-denial history on record.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
The data provided shows no active abuse icon and no Special Focus Facility designation for this facility.
How large is this facility and how many residents live there?
It has 72 certified beds and an average of 65.7 residents.
Who owns this facility — and is it part of a chain?
It is owned by a non-profit corporation; no chain affiliation data was provided.
How long has this facility been Medicare/Medicaid certified?
It was first approved for certification on August 15, 1968.
What do the four different CMS star ratings mean?
CMS publishes an overall rating plus three component ratings — health inspections, staffing, and quality measures — which for this facility are 4, 5, and 2 stars respectively.
Does this facility offer short-term rehabilitation as well as long-term care?
This detail is not included in the CMS data provided; please contact the facility at 3192918100 or check Medicare Care Compare to confirm.
What should I look for when touring this facility?
This is not addressed in the CMS data; please contact the facility at 3192918100 to arrange a visit and ask directly.
How do I verify this facility's current record on Medicare Care Compare?
You can review the facility's current profile at https://www.medicare.gov/care-compare/details/nursing-home/165081?state=IA.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.