Green Bay Health Services
Green Bay, WI · Medicare and Medicaid-certified nursing home (CCN 525342) · 125 certified beds
Health inspection: 3 · Quality measures: 1 · Staffing: 3
Federal fines: none on current record
Phone: (920) 499-5177 · Verify on Medicare Care Compare ↗
Green Bay Health Services has an overall CMS rating of 2 stars, which is below the Wisconsin state average of about 3 stars. Its health inspection rating is 3 stars and its staffing rating is 3 stars.
Green Bay Health Services reports total nurse staffing of about 3.37 hours per resident per day, including 0.76 RN hours per resident per day, with a staffing rating of 3 stars. Nursing staff turnover is reported at 49.2%.
Green Bay Health Services has no federal fines on record and no payment denials reported by CMS. There is no abuse icon flagged for this facility, and it is not part of CMS's Special Focus program.
About this facility
Green Bay Health Services is a Medicare and Medicaid certified nursing home located in Green Bay, Brown County, Wisconsin. It has been certified since December 1983 and operates with 125 certified beds, with an average of 64.2 residents. The facility is owned by a for-profit corporation and is part of the North Shore Healthcare chain, which includes 59 facilities with an average rating of 2.7 stars.
According to CMS Care Compare, Green Bay Health Services has an overall rating of 2 stars, which is below the Wisconsin state average of 2.98 stars. Its four CMS star ratings break down as follows: health inspection rating of 3 stars, quality measure (QM) rating of 1 star, and staffing rating of 3 stars.
Nurse staffing levels total 3.37 hours per resident per day, with 0.76 registered nurse (RN) hours per resident per day. Nursing staff turnover is reported at 49.2%.
Regarding penalties, CMS records show no federal fines on record for this facility (0 fines, $0.00 total), and no payment denials have been reported.
There is no abuse icon flagged for this facility, and it is not currently listed under CMS's Special Focus program, which is reserved for facilities that are persistently underperforming and placed under increased inspection scrutiny.
Ownership has not changed in the past 12 months, so current ratings reflect the present operator. This profile is based on CMS Care Compare data and reflects the most recent reporting period available.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
Green Bay Health Services has an overall rating of 2 stars, which is below the Wisconsin state average of 2.98 stars.
Does this facility accept Medicare, Medicaid, or both?
The facility is certified for both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse staffing is about 3.37 hours per resident per day, with 0.76 RN hours per resident per day, and a staffing rating of 3 stars; nursing turnover is 49.2%.
Does this facility have federal fines or penalties on record?
No, CMS records show no federal fines and no payment denials for this facility.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
No, there is no abuse icon flagged and the facility is not in CMS's Special Focus program.
How large is this facility and how many residents live there?
The facility has 125 certified beds and an average of 64.2 residents.
Who owns this facility — and is it part of a chain?
It is owned by a for-profit corporation and is part of the North Shore Healthcare chain, which includes 59 facilities averaging 2.7 stars.
How long has this facility been Medicare/Medicaid certified?
The facility has been certified since December 1983.
What do the four different CMS star ratings mean?
CMS publishes an overall rating plus separate ratings for health inspections, staffing, and quality measures; this facility scores 2, 3, 1, and 3 stars respectively.
Does this facility offer short-term rehabilitation as well as long-term care?
The data provided does not specify service types; contact the facility at 9204995177 or verify on Medicare Care Compare.
What should I look for when touring this facility?
The provided data does not cover tour details; contact the facility at 9204995177 to arrange a visit and verify details on Medicare Care Compare.
How do I verify this facility's current record on Medicare Care Compare?
You can view the most current CMS data at https://www.medicare.gov/care-compare/details/nursing-home/525342?state=WI.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.