Hanover Healthcare Center
Massillon, OH · Medicare and Medicaid-certified nursing home (CCN 365292) · 125 certified beds
Health inspection: 1 · Quality measures: 5 · Staffing: 2
Federal fines: 2 totaling $84,143
Phone: (330) 837-1741 · Verify on Medicare Care Compare ↗
Hanover Healthcare Center has a CMS overall rating of 2 stars, below the Ohio state average of 3.15 stars. Its health inspection rating is 1 star and its staffing rating is 2 stars.
Hanover Healthcare Center reports total nurse staffing of about 3.24 hours per resident per day, including 0.65 RN hours per resident per day, with a staffing star rating of 2. Nursing staff turnover is reported at 51.0%.
Hanover Healthcare Center has 2 federal fines on record totaling $84,143.00, with 0 payment denials. CMS does not list an abuse icon or Special Focus designation for this facility based on the data provided.
About this facility
Hanover Healthcare Center is a Medicare- and Medicaid-certified nursing home in Massillon, Ohio (Stark County), first approved for certification on June 8, 1973. The facility is certified for 125 beds and has an average daily census of 112.6 residents. It operates under for-profit corporate ownership and is part of the Communicare Health chain, which includes 110 facilities nationwide with an average CMS rating of 3.2 stars; ownership has not changed in the past 12 months.
According to CMS Care Compare, Hanover Healthcare Center holds an overall rating of 2 stars, below the Ohio state average of 3.15 stars. This overall score is built from a 1-star health inspection rating, a 5-star quality measure rating, and a 2-star staffing rating.
Nurse staffing data show total nurse hours of 3.24 per resident per day, including 0.65 RN hours per resident per day. Nursing staff turnover is reported at 51.0%.
On penalties, CMS records show 2 federal fines totaling $84,143.00 and 0 payment denials for this facility.
This facility does not carry the CMS abuse icon and is not currently designated under the CMS Special Focus program, based on the data provided.
Families considering this facility should review the full inspection history and quality measure detail directly on CMS Care Compare, which is the source of this profile, current as of the latest published CMS data.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
Hanover Healthcare Center has an overall CMS rating of 2 stars, below the Ohio state average of 3.15 stars.
Does this facility accept Medicare, Medicaid, or both?
The facility is certified to accept both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse staffing is about 3.24 hours per resident per day, including 0.65 RN hours, with a CMS staffing rating of 2 stars; nursing turnover is 51.0%.
Does this facility have federal fines or penalties on record?
Yes, CMS records show 2 fines totaling $84,143.00 and 0 payment denials.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
Based on the data provided, this facility does not have the CMS abuse icon and is not in the Special Focus program.
How large is this facility and how many residents live there?
It is certified for 125 beds with an average daily census of 112.6 residents.
Who owns this facility — and is it part of a chain?
It is a for-profit corporation owned facility, part of the Communicare Health chain, which has 110 facilities with an average rating of 3.2 stars.
How long has this facility been Medicare/Medicaid certified?
It was first approved for certification on June 8, 1973.
What do the four different CMS star ratings mean?
CMS publishes an overall rating plus separate ratings for health inspections (1 star here), quality measures (5 stars), and staffing (2 stars), which combine into the overall score.
Does this facility offer short-term rehabilitation as well as long-term care?
The data provided does not specify service lines; contact the facility at 3308371741 and verify current offerings on Medicare Care Compare.
What should I look for when touring this facility?
The data provided does not cover tour details; contact the facility at 3308371741 to arrange a visit.
How do I verify this facility's current record on Medicare Care Compare?
You can view the latest ratings and inspection reports at https://www.medicare.gov/care-compare/details/nursing-home/365292?state=OH.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.