Hayward Health Services
Hayward, WI · Medicare and Medicaid-certified nursing home (CCN 525434) · 50 certified beds
Health inspection: 3 · Quality measures: 2 · Staffing: 4
Federal fines: 1 totaling $12,649
Phone: (715) 634-2202 · Verify on Medicare Care Compare ↗
Hayward Health Services has a CMS overall rating of 3 out of 5 stars, which is at the Wisconsin state average of about 3 stars. Its health inspection rating is 3 stars and its staffing rating is 4 stars.
Hayward Health Services reports 3.43 total nurse hours per resident per day, including 1.21 RN hours per resident per day, with a staffing star rating of 4 out of 5. Nursing staff turnover is reported at 37.8 percent.
Hayward Health Services has 1 federal fine on record totaling $12,649.00, with 0 payment denials. CMS does not list an abuse icon or Special Focus status for this facility based on the data provided.
About this facility
Hayward Health Services is a for-profit (Limited Liability Company) nursing home in Hayward, Sawyer County, Wisconsin, certified for both Medicare and Medicaid since September 1989. The facility is certified for 50 beds and reports an average daily census of 33.5 residents.
According to CMS Care Compare, Hayward Health Services holds an overall star rating of 3 out of 5, which is at the Wisconsin state average of 2.98. Its component ratings are: health inspections 3 stars, quality measures 2 stars, and staffing 4 stars.
Nurse staffing levels reported to CMS total 3.43 nurse hours per resident per day, including 1.21 RN hours per resident per day. Nursing staff turnover is reported at 37.8%.
On penalties, CMS records show 1 federal fine totaling $12,649.00 and 0 payment denials for this facility. There is no abuse icon or Special Focus program designation associated with this facility in the provided data.
Hayward Health Services is part of the North Shore Healthcare chain, which operates 59 facilities nationally with an average chain rating of 2.7 stars. Ownership has not changed in the past 12 months, so ratings reflect the current operator.
This profile is based on CMS Care Compare data; families should verify current details, including staffing, ratings, and inspection history, directly on Medicare Care Compare before making a decision.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
Hayward Health Services has an overall rating of 3 out of 5 stars, which is at the Wisconsin state average of 2.98.
Does this facility accept Medicare, Medicaid, or both?
This facility is certified for both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse staffing is 3.43 hours per resident per day, including 1.21 RN hours per resident per day, with a staffing star rating of 4 out of 5. Nursing turnover is reported at 37.8%.
Does this facility have federal fines or penalties on record?
Yes, CMS records show 1 fine totaling $12,649.00 and 0 payment denials.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
The provided data does not indicate an abuse icon or Special Focus program designation for this facility.
How large is this facility and how many residents live there?
The facility is certified for 50 beds and has an average daily census of 33.5 residents.
Who owns this facility — and is it part of a chain?
It is a for-profit LLC and is part of the North Shore Healthcare chain, which operates 59 facilities nationally with an average rating of 2.7 stars.
How long has this facility been Medicare/Medicaid certified?
The facility was first approved for certification on September 1, 1989.
What do the four different CMS star ratings mean?
CMS publishes an overall rating along with separate ratings for health inspections (3 stars), quality measures (2 stars), and staffing (4 stars), which combine to form the overall score.
Does this facility offer short-term rehabilitation as well as long-term care?
The provided data does not specify service lines such as short-term rehabilitation; contact the facility at 7156342202 or verify on Medicare Care Compare.
What should I look for when touring this facility?
The data provided does not cover tour details; contact the facility at 7156342202 to arrange a visit and verify current conditions on Medicare Care Compare.
How do I verify this facility's current record on Medicare Care Compare?
You can review the facility's full and most current record at https://www.medicare.gov/care-compare/details/nursing-home/525434?state=WI.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.