Heartwood
Crosby, MN · Medicare and Medicaid-certified nursing home (CCN 245232) · 54 certified beds
Health inspection: 4 · Quality measures: 2 · Staffing: 5
Federal fines: none on current record
Phone: (218) 545-8500 · Verify on Medicare Care Compare ↗
Heartwood in Crosby, MN has a CMS overall rating of 5 stars, above the Minnesota state average of 3.15. Its health inspection rating is 4 stars and its staffing rating is 5 stars.
Heartwood reports 4.30 total nurse hours per resident per day, including 1.45 RN hours per resident per day, with a staffing star rating of 5. Nursing staff turnover is reported at 46.3%.
Heartwood has no federal fines on record, with 0 fines totaling $0.00 and no payment denials on record. CMS does not display an abuse icon for this facility and it is not listed under the Special Focus program.
About this facility
Heartwood is a Medicare and Medicaid certified nursing home in Crosby, Crow Wing County, Minnesota, operated as a Non profit - Corporation. The facility has been certified since February 1980 and holds 54 certified beds, with an average of 49.4 residents.
According to CMS Care Compare data, Heartwood carries an overall star rating of 5, placing it above the Minnesota state average of 3.15. Its component ratings are: Health Inspection 4 stars, Quality Measures 2 stars, and Staffing 5 stars.
Nurse staffing levels are reported at 4.30 total nurse hours per resident per day, including 1.45 RN hours per resident per day. Nursing staff turnover is reported at 46.3%.
On penalties: CMS records show no federal fines on record (0 fines, $0.00 total), and no payment denials on record for this facility.
Heartwood does not carry the CMS abuse icon, and no Special Focus status is listed for this facility.
Heartwood is part of the Presbyterian Homes & Services chain, which operates 21 facilities with an average CMS rating of 4.3 stars across the chain.
There is no record of an ownership change at this facility in the past 12 months, so current ratings reflect the current operator.
This profile is based on CMS Care Compare data as most recently reported; families are encouraged to review the full inspection record and quality measure detail directly on Care Compare for the most current information.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
Heartwood has a CMS overall rating of 5 stars, above the Minnesota state average of 3.15.
Does this facility accept Medicare, Medicaid, or both?
Heartwood is certified for both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Heartwood reports 4.30 total nurse hours per resident per day, including 1.45 RN hours, with a staffing rating of 5 stars and 46.3% nursing turnover.
Does this facility have federal fines or penalties on record?
No, CMS records show 0 fines totaling $0.00 and no payment denials for Heartwood.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
No, Heartwood does not carry the CMS abuse icon and is not listed under the Special Focus program.
How large is this facility and how many residents live there?
Heartwood has 54 certified beds with an average of 49.4 residents.
Who owns this facility — and is it part of a chain?
Heartwood is a Non profit - Corporation and is part of the Presbyterian Homes & Services chain, which operates 21 facilities with an average rating of 4.3 stars.
How long has this facility been Medicare/Medicaid certified?
Heartwood has been certified since February 1980.
What do the four different CMS star ratings mean?
CMS rates facilities on Overall, Health Inspection, Quality Measures, and Staffing; Heartwood scores 5, 4, 2, and 5 stars respectively.
Does this facility offer short-term rehabilitation as well as long-term care?
The provided data does not specify rehabilitation services; contact the facility at 2185458500 and verify on Medicare Care Compare.
What should I look for when touring this facility?
The data provided does not cover tour details; contact the facility at 2185458500 to arrange a visit and verify current details on Medicare Care Compare.
How do I verify this facility's current record on Medicare Care Compare?
You can review Heartwood's full record at https://www.medicare.gov/care-compare/details/nursing-home/245232?state=MN.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.