Heritage Care Center
Saint Louis, MO · Medicare and Medicaid-certified nursing home (CCN 265534) · 120 certified beds
Health inspection: 1 · Quality measures: 4 · Staffing: 1
Federal fines: 6 totaling $424,748 · 3 payment denials
Phone: (314) 521-7471 · Verify on Medicare Care Compare ↗
Heritage Care Center in Saint Louis, MO has a CMS overall rating of 1 out of 5 stars, below the Missouri state average of 2.51. Its health inspection rating is also 1 star, and its staffing rating is 1 star.
Heritage Care Center reports total nurse staffing of about 1.85 hours per resident per day, with only 0.09 RN hours per resident per day, and a staffing star rating of 1 out of 5. Nursing staff turnover is reported at 75.0%.
Heritage Care Center has 6 federal fines on record totaling $424,748.00, plus 3 payment denials. CMS also displays its abuse icon for this facility and lists it as an SFF Candidate under the Special Focus program for persistently underperforming facilities.
About this facility
Heritage Care Center is a for-profit (Limited Liability Company) nursing home in Saint Louis, Missouri, certified for both Medicare and Medicaid since June 1993. The facility is licensed for 120 beds and reports an average of 106.4 residents. It is part of the Reliant Care Management chain, which operates 34 facilities nationally with an average chain rating of 1.2 out of 5.
According to CMS Care Compare, Heritage Care Center holds an overall star rating of 1 out of 5, which falls below the Missouri state average of 2.51. Its component ratings are: health inspections 1 star, quality measures 4 stars, and staffing 1 star.
Nurse staffing data show total nurse hours of 1.85 per resident per day, with only 0.088 RN hours per resident per day, and a nursing staff turnover rate of 75.0%.
On penalties, CMS records show 6 federal fines totaling $424,748.00, and 3 payment denials on record for this facility.
CMS displays its abuse icon for Heritage Care Center, indicating a citation related to abuse; families should review the full inspection record on Care Compare. In addition, the facility is designated an SFF Candidate under CMS's Special Focus program, meaning it has a history of persistent poor quality and is subject to increased inspection oversight.
Ownership has not changed in the past 12 months, so current ratings reflect the operator listed above. Data sourced from CMS Care Compare.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
Heritage Care Center has an overall rating of 1 out of 5 stars, below the Missouri state average of 2.51.
Does this facility accept Medicare, Medicaid, or both?
It is certified for both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse staffing is 1.85 hours per resident per day, with 0.088 RN hours per resident per day; nursing turnover is 75.0%, and the staffing star rating is 1 out of 5.
Does this facility have federal fines or penalties on record?
Yes, CMS records show 6 fines totaling $424,748.00 and 3 payment denials.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
Yes, CMS displays an abuse icon for this facility and lists it as an SFF Candidate in the Special Focus Facility program, meaning it has a history of persistent poor quality and increased inspection oversight.
How large is this facility and how many residents live there?
Heritage Care Center is certified for 120 beds and reports an average of 106.4 residents.
Who owns this facility — and is it part of a chain?
It is a for-profit Limited Liability Company, part of the Reliant Care Management chain, which operates 34 facilities with an average rating of 1.2 out of 5.
How long has this facility been Medicare/Medicaid certified?
It has been certified since June 21, 1993.
What do the four different CMS star ratings mean?
CMS rates facilities on overall (1 star), health inspections (1 star), quality measures (4 stars), and staffing (1 star), each reflecting different aspects of care quality.
Does this facility offer short-term rehabilitation as well as long-term care?
This detail is not included in the CMS data provided; contact the facility at 3145217471 or verify on Medicare Care Compare.
What should I look for when touring this facility?
The data provided does not cover tour details; contact the facility at 3145217471 for more information.
How do I verify this facility's current record on Medicare Care Compare?
You can review the current record at https://www.medicare.gov/care-compare/details/nursing-home/265534?state=MO.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.