Heritage Hall - Brookneal
Brookneal, VA · Medicare and Medicaid-certified nursing home (CCN 495242) · 60 certified beds
Health inspection: 5 · Quality measures: 4 · Staffing: 2
Federal fines: none on current record
Phone: (434) 376-3717 · Verify on Medicare Care Compare ↗
Heritage Hall - Brookneal in Brookneal, VA has a CMS overall rating of 5 stars, above the Virginia state average of 2.95 stars. Its health inspection rating is 5 stars and its staffing rating is 2 stars.
Heritage Hall - Brookneal reports total nurse staffing of 2.98 hours per resident per day, including 0.33 RN hours per resident per day, with a CMS staffing rating of 2 stars. Nursing staff turnover is reported at 40.0%.
Heritage Hall - Brookneal has no federal fines on record, totaling $0.00, and no payment denials on record according to CMS data. The facility does not carry the CMS abuse icon and is not listed in the CMS Special Focus program.
About this facility
Heritage Hall - Brookneal is a Medicare and Medicaid certified nursing home located in Brookneal, Campbell County, Virginia. The facility is certified for 60 beds and reports an average daily census of 57.3 residents. It has been certified since May 29, 1991, and operates under for-profit corporate ownership. Ownership has not changed in the last 12 months.
According to CMS Care Compare, Heritage Hall - Brookneal holds an overall star rating of 5, which is above the Virginia state average overall rating of 2.95. Its four component ratings are: Health Inspection 5 stars, Quality Measures 4 stars, and Staffing 2 stars.
CMS-reported nurse staffing levels show total nurse hours per resident per day of 2.98, including 0.33 RN hours per resident per day. Nursing staff turnover is reported at 40.0%.
On penalties, CMS records show no federal fines on record for this facility (0 fines totaling $0.00) and no payment denials on record.
This facility does not carry the CMS abuse icon designation, and it is not currently listed under the CMS Special Focus Facility program.
Heritage Hall - Brookneal is part of the Heritage Hall chain, which operates 15 facilities nationally with a chain average overall rating of 4.1 stars.
Data source: CMS Medicare Care Compare.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
It holds a 5-star overall rating, above the Virginia state average of 2.95 stars.
Does this facility accept Medicare, Medicaid, or both?
It is certified for both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse staffing is 2.98 hours per resident per day, with 0.33 RN hours per resident per day and 40.0% nursing turnover, earning a 2-star staffing rating.
Does this facility have federal fines or penalties on record?
No, CMS records show no federal fines (0 fines, $0.00) and no payment denials.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
No, the facility does not carry the CMS abuse icon and is not in the Special Focus program.
How large is this facility and how many residents live there?
It is certified for 60 beds with an average daily census of 57.3 residents.
Who owns this facility — and is it part of a chain?
It is owned by a for-profit corporation and is part of the Heritage Hall chain, which has 15 facilities averaging a 4.1-star rating.
How long has this facility been Medicare/Medicaid certified?
It has been certified since May 29, 1991.
What do the four different CMS star ratings mean?
CMS rates facilities on overall, health inspection, quality measures, and staffing; this facility scores 5, 5, 4, and 2 stars respectively.
Does this facility offer short-term rehabilitation as well as long-term care?
The data provided does not specify service lines; contact the facility at 4343763717 and verify on Medicare Care Compare.
What should I look for when touring this facility?
The data provided does not cover tour details; contact the facility at 4343763717 and verify on Medicare Care Compare.
How do I verify this facility's current record on Medicare Care Compare?
You can review the current record at https://www.medicare.gov/care-compare/details/nursing-home/495242?state=VA.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.