Heritage Hall Tazewell
Tazewell, VA · Medicare and Medicaid-certified nursing home (CCN 495152) · 180 certified beds
Health inspection: 3 · Quality measures: 2 · Staffing: 1
Federal fines: 1 totaling $78,553
Phone: (276) 988-2515 · Verify on Medicare Care Compare ↗
Heritage Hall Tazewell has a CMS overall star rating of 2 out of 5, which is below the Virginia state average of about 2.95 stars. Its health inspection rating is 3 stars, while its staffing rating is 1 star.
Heritage Hall Tazewell reports total nurse staffing of about 2.92 hours per resident per day, with registered nurse hours at about 0.28 per resident per day. Nursing staff turnover is 39.1%, and CMS gives the facility a staffing rating of 1 out of 5 stars.
Heritage Hall Tazewell has 1 federal fine on record totaling $78,553.00, with 0 payment denials. CMS data provided does not indicate an abuse icon or Special Focus status for this facility.
About this facility
Heritage Hall Tazewell is a 180-certified-bed nursing home in Tazewell, Virginia, with an average of 157.1 residents. The facility is organized as a for-profit limited liability company and is certified for both Medicare and Medicaid, having first been approved for participation on December 1, 1984.
According to CMS Care Compare, Heritage Hall Tazewell holds an overall star rating of 2 out of 5, which falls below the Virginia state average of 2.95. Its component ratings are: health inspection rating of 3 stars, quality measure (QM) rating of 2 stars, and staffing rating of 1 star.
Nurse staffing data reported to CMS shows total nurse staffing hours of 2.9225 per resident per day, with registered nurse (RN) hours of 0.28077 per resident per day. Nursing staff turnover is reported at 39.1%.
On penalties, CMS records show 1 federal fine totaling $78,553.00 for this facility. There have been 0 payment denials on record. No abuse icon or Special Focus status is indicated in the provided data for this facility.
No chain affiliation is indicated in the data provided, and no ownership change has occurred in the past 12 months, so current ratings reflect the present operator.
This profile is based on data from CMS Care Compare; families should verify current details directly on Medicare Care Compare before making decisions.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
Heritage Hall Tazewell has an overall CMS rating of 2 out of 5 stars, below the Virginia state average of 2.95.
Does this facility accept Medicare, Medicaid, or both?
Yes, Heritage Hall Tazewell is certified to accept both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse staffing is about 2.92 hours per resident per day, with RN hours at about 0.28, and nursing staff turnover is 39.1%; the staffing rating is 1 out of 5 stars.
Does this facility have federal fines or penalties on record?
Yes, CMS records show 1 fine totaling $78,553.00 and 0 payment denials.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
The data provided does not indicate an abuse icon or Special Focus status for this facility.
How large is this facility and how many residents live there?
Heritage Hall Tazewell has 180 certified beds with an average daily population of 157.1 residents.
Who owns this facility — and is it part of a chain?
It is owned as a for-profit limited liability company; no chain affiliation is indicated in the available data.
How long has this facility been Medicare/Medicaid certified?
The facility was first approved for Medicare/Medicaid participation on December 1, 1984.
What do the four different CMS star ratings mean?
CMS rates facilities on an overall rating plus three components — health inspections, staffing, and quality measures; Heritage Hall Tazewell scores 2, 3, 1, and 2 stars respectively.
Does this facility offer short-term rehabilitation as well as long-term care?
This detail is not included in the provided data; please contact the facility at 276-988-2515 or check Medicare Care Compare.
What should I look for when touring this facility?
This is not addressed in the CMS data provided; contact the facility at 276-988-2515 to arrange a visit and verify current conditions on Medicare Care Compare.
How do I verify this facility's current record on Medicare Care Compare?
You can review the most current data directly at https://www.medicare.gov/care-compare/details/nursing-home/495152?state=VA.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.