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Heritage Health Care Center

Oakwood Village, OH · Medicare and Medicaid-certified nursing home (CCN 365401) · 60 certified beds

CMS overall rating: 2★ (state average 3.15★ — below state average)
Health inspection: 2 · Quality measures: 5 · Staffing: 1
Federal fines: none on current record
Phone: (440) 439-1448 · Verify on Medicare Care Compare ↗

Heritage Health Care Center has a CMS overall rating of 2 out of 5 stars, below the Ohio state average of 3.15. Its health inspection rating is 2 stars and its staffing rating is 1 star.

Heritage Health Care Center reports total nurse staffing of about 2.77 hours per resident per day, including 0.28 RN hours per resident per day, with a staffing turnover rate of 62.5% and a 1-star CMS staffing rating.

Heritage Health Care Center has no federal fines on record, with 0 fines totaling $0.00 and 0 payment denials reported by CMS; no abuse icon or Special Focus designation is indicated in the available data.

Overall rating vs. benchmarks
Heritage Health Care … Heritage Health Care …: 2★ 2★ OH average OH average: 3.15★ 3.15★ Embassy Healthcare chain avg Embassy Healthcare chain avg: 2.4★ 2.4★

About this facility

Heritage Health Care Center is a for-profit nursing home in Oakwood Village, Cuyahoga County, Ohio, certified for Medicare and Medicaid since December 1978. The facility has 60 certified beds with an average daily census of 34.5 residents.

According to CMS Care Compare data, Heritage Health Care Center holds an overall star rating of 2 out of 5, below the Ohio state average of 3.15. This overall score is built from a health inspection rating of 2 stars, a staffing rating of 1 star, and a quality measure (QM) rating of 5 stars.

Nurse staffing levels are reported at 2.76743 total nurse hours per resident per day, including 0.28346 RN hours per resident per day. Nursing staff turnover is reported at 62.5%.

On penalties: CMS records show 0 fines totaling $0.00 and 0 payment denials — no federal fines on record for this facility. No abuse icon or Special Focus status is indicated in the provided data.

Heritage Health Care Center is part of the Embassy Healthcare chain, which operates 33 facilities nationally with an average chain rating of 2.4 stars. CMS data does not indicate an ownership change within the past 12 months for this facility.

Source: CMS Medicare Care Compare.

Questions families ask

What is this nursing home's CMS overall star rating and how does it compare to the state average?

Heritage Health Care Center has a 2-star overall CMS rating, below the Ohio state average of 3.15 stars.

Does this facility accept Medicare, Medicaid, or both?

Yes, the facility is certified for both Medicare and Medicaid.

How well is this facility staffed — nurse hours per resident and turnover?

Total nurse staffing is about 2.77 hours per resident per day, including 0.28 RN hours per resident per day, with a 62.5% turnover rate and a 1-star staffing rating.

Does this facility have federal fines or penalties on record?

No — CMS records show 0 fines, $0.00 in total fines, and 0 payment denials.

Has CMS flagged this facility for abuse or placed it in the Special Focus program?

The data provided does not indicate an abuse icon or Special Focus status for this facility.

How large is this facility and how many residents live there?

Heritage Health Care Center has 60 certified beds with an average of 34.5 residents.

Who owns this facility — and is it part of a chain?

It is a for-profit corporation and part of the Embassy Healthcare chain, which operates 33 facilities nationally with an average rating of 2.4 stars.

How long has this facility been Medicare/Medicaid certified?

The facility was first approved for Medicare/Medicaid certification on December 1, 1978.

What do the four different CMS star ratings mean?

CMS reports separate ratings for health inspections (2 stars), staffing (1 star), quality measures (5 stars), and an overall combined rating (2 stars) for this facility.

Does this facility offer short-term rehabilitation as well as long-term care?

The data provided does not specify service offerings; contact the facility at 4404391448 and verify details on Medicare Care Compare.

What should I look for when touring this facility?

The data provided does not cover tour details; contact the facility at 4404391448 to arrange a visit and review the inspection record on Care Compare.

How do I verify this facility's current record on Medicare Care Compare?

You can review current ratings and inspection details at https://www.medicare.gov/care-compare/details/nursing-home/365401?state=OH.

Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.