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Heritage Manor

Chisholm, MN · Medicare and Medicaid-certified nursing home (CCN 245245) · 65 certified beds

CMS overall rating: 1★ (state average 3.15★ — below state average)
Health inspection: 1 · Quality measures: 2 · Staffing: 4
Federal fines: none on current record
Phone: (218) 254-5765 · Verify on Medicare Care Compare ↗

Heritage Manor has a CMS overall star rating of 1 out of 5, which is below the Minnesota state average of 3.15 stars. Its health inspection rating is 1 star, while its staffing rating is 4 stars.

Heritage Manor reports 3.41 total nurse hours per resident per day, including 0.96 RN hours per resident per day, with a staffing star rating of 4 out of 5. Nursing staff turnover is reported at 31.0%.

Heritage Manor has no federal fines on record and no payment denials according to CMS data. There is no abuse icon or Special Focus Facility designation noted for this facility in the available data.

Overall rating vs. benchmarks
Heritage Manor Heritage Manor: 1★ 1★ MN average MN average: 3.15★ 3.15★ St. Francis Health chain avg St. Francis Health chain avg: 2.8★ 2.8★

About this facility

Heritage Manor is a 65-bed nursing home in Chisholm, Minnesota, operated as a non-profit, church-related facility and certified for both Medicare and Medicaid since September 1982. The facility currently serves an average of 57.2 residents daily.

According to CMS Care Compare, Heritage Manor holds an overall star rating of 1 out of 5, which falls below the Minnesota state average of 3.15 stars. Its component ratings are: 1 star for health inspections, 2 stars for quality measures, and 4 stars for staffing. Nurse staffing levels total 3.41 hours per resident per day, including 0.96 RN hours per resident per day, with a nursing staff turnover rate of 31.0%.

On the penalty front, CMS records show no federal fines on record for Heritage Manor and no payment denials. Neither an abuse icon nor a Special Focus Facility designation is indicated in the available data.

Heritage Manor is part of the St. Francis Health Services chain, which operates 14 facilities nationally with an average chain rating of 2.8 stars. Ownership has not changed within the past 12 months, so current ratings reflect the present operator.

Families evaluating this facility should note the gap between its overall rating and the state average, driven largely by its low health inspection score, while staffing hours remain comparatively strong at 4 stars. Data is sourced from CMS Care Compare; verify current figures directly on Care Compare before making a decision.

Questions families ask

What is this nursing home's CMS overall star rating and how does it compare to the state average?

Heritage Manor has an overall rating of 1 out of 5 stars, below the Minnesota state average of 3.15 stars.

Does this facility accept Medicare, Medicaid, or both?

Heritage Manor is certified for both Medicare and Medicaid.

How well is this facility staffed — nurse hours per resident and turnover?

Total nurse staffing is 3.41 hours per resident per day, including 0.96 RN hours, with a staffing rating of 4 stars and 31.0% nursing turnover.

Does this facility have federal fines or penalties on record?

No, CMS records show zero fines and no payment denials for Heritage Manor.

Has CMS flagged this facility for abuse or placed it in the Special Focus program?

The available data does not indicate an abuse icon or Special Focus Facility status for Heritage Manor.

How large is this facility and how many residents live there?

Heritage Manor has 65 certified beds and an average daily resident count of 57.2.

Who owns this facility — and is it part of a chain?

Heritage Manor is a non-profit, church-related facility that is part of the St. Francis Health Services chain, which includes 14 facilities with an average rating of 2.8 stars.

How long has this facility been Medicare/Medicaid certified?

Heritage Manor was first approved for Medicare/Medicaid certification on September 1, 1982.

What do the four different CMS star ratings mean?

CMS rates facilities on overall, health inspection, quality measures, and staffing; Heritage Manor scores 1, 1, 2, and 4 stars respectively.

Does this facility offer short-term rehabilitation as well as long-term care?

The provided data does not specify short-term rehabilitation services; contact the facility at 2182545765 or check Medicare Care Compare to confirm.

What should I look for when touring this facility?

The data does not include tour details; contact Heritage Manor at 2182545765 to arrange a visit and verify current conditions.

How do I verify this facility's current record on Medicare Care Compare?

You can review Heritage Manor's full record at https://www.medicare.gov/care-compare/details/nursing-home/245245?state=MN.

Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.