Heritage Manor West
Shreveport, LA · Medicare and Medicaid-certified nursing home (CCN 195447) · 140 certified beds
Health inspection: 3 · Quality measures: 1 · Staffing: 3
Federal fines: none on current record
Phone: (318) 686-1400 · Verify on Medicare Care Compare ↗
Heritage Manor West has a CMS overall rating of 2 out of 5 stars, below the Louisiana state average of 2.52. Its health inspection rating is 3 stars and its staffing rating is 3 stars.
Heritage Manor West reports total nurse staffing of about 3.80 hours per resident per day, including roughly 0.35 RN hours per resident per day, with a staffing star rating of 3. Nursing staff turnover is reported at 42.6%.
Heritage Manor West has no federal fines on record and zero payment denials, according to CMS data. No abuse icon or Special Focus designation is indicated for this facility.
About this facility
Heritage Manor West is a for-profit (limited liability company) nursing home in Shreveport, Louisiana, certified for both Medicare and Medicaid since November 1997. The facility maintains 140 certified beds with an average daily census of 111.8 residents.
According to CMS Care Compare, Heritage Manor West carries an overall rating of 2 out of 5 stars, below the Louisiana state average of 2.52. This overall score is built from a health inspection rating of 3 stars, a staffing rating of 3 stars, and a quality measure (QM) rating of 1 star.
Nurse staffing data reported to CMS shows total nurse staffing of approximately 3.80 hours per resident per day, including 0.35 RN hours per resident per day. Nursing staff turnover is reported at 42.6%.
On penalties, CMS records show zero federal fines (num_fines: 0, total_fines: $0.00) and no payment denials on file for this facility — no federal fines on record.
Heritage Manor West is part of The Beebe Family chain, which operates 48 facilities nationally with an average CMS rating of 2.8 stars across the chain. There has been no ownership change reported in the last 12 months, so current ratings reflect the existing operator.
No abuse icon or Special Focus status is indicated in the data provided for this facility.
Source: CMS Medicare Care Compare.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
Heritage Manor West has an overall rating of 2 out of 5 stars, which is below the Louisiana state average of 2.52.
Does this facility accept Medicare, Medicaid, or both?
Heritage Manor West is certified for both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse staffing is about 3.80 hours per resident per day, with 0.35 RN hours per resident per day, and staffing turnover is reported at 42.6%; the staffing star rating is 3.
Does this facility have federal fines or penalties on record?
No — CMS records show zero fines, $0.00 in total fines, and no payment denials.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
The data provided does not indicate an abuse icon or Special Focus status for this facility.
How large is this facility and how many residents live there?
Heritage Manor West has 140 certified beds with an average daily census of 111.8 residents.
Who owns this facility — and is it part of a chain?
It is owned as a for-profit limited liability company and is part of The Beebe Family chain, which operates 48 facilities with an average rating of 2.8 stars.
How long has this facility been Medicare/Medicaid certified?
The facility was first approved for Medicare/Medicaid certification on November 1, 1997.
What do the four different CMS star ratings mean?
CMS rates facilities on overall, health inspection, staffing, and quality measures; Heritage Manor West scores 2, 3, 3, and 1 stars respectively.
Does this facility offer short-term rehabilitation as well as long-term care?
This information is not included in the CMS data provided; contact the facility at (318) 686-1400 or check Medicare Care Compare for details.
What should I look for when touring this facility?
The data does not cover tour details; contact the facility at (318) 686-1400 to arrange a visit.
How do I verify this facility's current record on Medicare Care Compare?
You can view the most current details at https://www.medicare.gov/care-compare/details/nursing-home/195447?state=LA.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.