Hermitage Healthcare (The)
Worcester, MA · Medicare and Medicaid-certified nursing home (CCN 225009) · 101 certified beds
Health inspection: 3 · Quality measures: 1 · Staffing: 3
Federal fines: none on current record
Phone: (508) 791-8131 · Verify on Medicare Care Compare ↗
Hermitage Healthcare has a CMS overall rating of 2 out of 5 stars, below the Massachusetts state average of about 3.04 stars. Its health inspection rating is 3 stars and its staffing rating is 3 stars.
Hermitage Healthcare reports total nurse staffing of about 3.74 hours per resident per day, including 0.53 RN hours per resident per day, with a staffing star rating of 3. Nursing staff turnover is reported at 21.0%.
Hermitage Healthcare has no federal fines on record and no payment denials, according to CMS data. CMS does not indicate an abuse icon or Special Focus status for this facility in the provided data.
About this facility
The Hermitage Healthcare (The) is a 101-bed skilled nursing facility in Worcester, Massachusetts, with an average daily census of 88.6 residents. It is operated by a for-profit corporation and has been Medicare and Medicaid certified since 1967. The facility is part of the Next Step Healthcare chain, which operates 14 facilities nationally with an average chain rating of 1.7 stars.
According to CMS Care Compare, Hermitage Healthcare carries an overall star rating of 2 out of 5, which is below the Massachusetts state average of 3.04 stars. Its component ratings are: health inspection rating of 3 stars, staffing rating of 3 stars, and a quality measure (QM) rating of 1 star.
Staffing data reported to CMS shows total nurse staffing of 3.74 hours per resident per day, including 0.53 RN hours per resident per day. Nursing staff turnover is reported at 21.0%.
Regarding penalties, CMS records show no federal fines on record for this facility (0 fines totaling $0.00), and no payment denials on record.
CMS does not display an abuse icon for this facility in the provided data, and no Special Focus Facility status is indicated. Ownership has not changed in the past 12 months, so current ratings reflect the current operator.
This profile is based on CMS Care Compare data as provided; families should verify current details directly on Medicare Care Compare before making decisions.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
Hermitage Healthcare has an overall rating of 2 out of 5 stars, which is below the Massachusetts state average of 3.04 stars.
Does this facility accept Medicare, Medicaid, or both?
Yes, the facility is certified for both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse staffing is about 3.74 hours per resident per day, including 0.53 RN hours, with a staffing rating of 3 stars and 21.0% nursing turnover.
Does this facility have federal fines or penalties on record?
No, CMS records show no federal fines (0 fines, $0.00) and no payment denials for this facility.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
Based on the provided data, no abuse icon is displayed and the facility is not listed under CMS's Special Focus program.
How large is this facility and how many residents live there?
The facility is certified for 101 beds and has an average daily census of 88.6 residents.
Who owns this facility — and is it part of a chain?
It is owned by a for-profit corporation and is part of the Next Step Healthcare chain, which operates 14 facilities with an average chain rating of 1.7 stars.
How long has this facility been Medicare/Medicaid certified?
The facility was first approved for Medicare/Medicaid certification on January 1, 1967.
What do the four different CMS star ratings mean?
CMS rates facilities on overall quality, health inspections, staffing, and quality measures (QM); for this facility these are 2, 3, 3, and 1 stars respectively.
Does this facility offer short-term rehabilitation as well as long-term care?
The provided data does not specify service lines; contact the facility at 5087918131 and verify on Medicare Care Compare.
What should I look for when touring this facility?
The data provided does not cover tour details; contact the facility at 5087918131 to arrange a visit and verify details on Medicare Care Compare.
How do I verify this facility's current record on Medicare Care Compare?
You can review the facility's current profile at https://www.medicare.gov/care-compare/details/nursing-home/225009?state=MA.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.