Higher Call Nursing Center
Quapaw, OK · Medicare and Medicaid-certified nursing home (CCN 375579) · 86 certified beds
Health inspection: 1 · Quality measures: 3 · Staffing: 4
Federal fines: 1 totaling $18,113
Phone: (918) 674-2233 · Verify on Medicare Care Compare ↗
Higher Call Nursing Center in Quapaw, OK has a CMS overall star rating of 1 out of 5, below the Oklahoma state average of 2.67. Its health inspection rating is 1 out of 5, while its staffing rating is 4 out of 5.
Higher Call Nursing Center reports total nurse staffing of about 3.61 hours per resident per day, including roughly 0.47 RN hours per resident per day, with a nursing staff turnover rate of 62.3%. CMS gives the facility a staffing star rating of 4 out of 5.
Higher Call Nursing Center has 1 federal fine on record totaling $18,113.00, with no payment denials reported. CMS data provided does not indicate an abuse icon or Special Focus Facility designation for this facility.
About this facility
Higher Call Nursing Center is a Medicare and Medicaid certified nursing home in Quapaw, Ottawa County, Oklahoma, operating under for-profit, limited liability company ownership. The facility is certified for 86 beds, with an average of 44.3 residents at a given time, and has been certified since October 6, 2020.
According to CMS Care Compare, Higher Call Nursing Center holds an overall star rating of 1 out of 5, which is below the Oklahoma state average of 2.67. The facility's health inspection rating is also 1 out of 5. The quality measure rating is 3 out of 5, and the staffing rating is 4 out of 5.
Staffing data reported to CMS shows total nurse staffing of approximately 3.61 hours per resident per day, including about 0.47 RN hours per resident per day. Nursing staff turnover is reported at 62.3%.
On penalties, CMS records show 1 federal fine totaling $18,113.00 for this facility. There are no payment denials on record. CMS does not display an abuse icon for this facility in the provided data, and it is not currently listed under CMS's Special Focus Facility program, which designates facilities with a history of persistent poor performance subject to increased oversight.
No chain affiliation data or recent ownership change was provided for this facility. This profile is built from CMS Care Compare data; families should verify current details directly on Care Compare before making a decision.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
The facility has an overall rating of 1 out of 5 stars, which is below the Oklahoma state average of 2.67.
Does this facility accept Medicare, Medicaid, or both?
Higher Call Nursing Center is certified to accept both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse staffing is about 3.61 hours per resident per day, including 0.47 RN hours, with a 62.3% nursing turnover rate; the staffing star rating is 4 out of 5.
Does this facility have federal fines or penalties on record?
Yes, CMS records show 1 fine totaling $18,113.00, and no payment denials.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
The provided data does not indicate an abuse icon or Special Focus Facility status for this facility.
How large is this facility and how many residents live there?
The facility is certified for 86 beds and has an average of 44.3 residents.
Who owns this facility — and is it part of a chain?
It is owned by a for-profit limited liability company; no chain affiliation data was provided.
How long has this facility been Medicare/Medicaid certified?
It has been certified since October 6, 2020.
What do the four different CMS star ratings mean?
CMS rates facilities on overall, health inspection, staffing, and quality measures; this facility scores 1, 1, 4, and 3 out of 5 respectively.
Does this facility offer short-term rehabilitation as well as long-term care?
This detail is not in the provided data; contact the facility at 9186742233 or verify on Medicare Care Compare.
What should I look for when touring this facility?
This is not addressed by CMS data; contact the facility at 9186742233 to arrange a visit.
How do I verify this facility's current record on Medicare Care Compare?
You can review the latest details at https://www.medicare.gov/care-compare/details/nursing-home/375579?state=OK.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.