Hillcrest Nursing And Rehabilitation Community
North Muskegon, MI · Medicare and Medicaid-certified nursing home (CCN 235522) · 39 certified beds
Health inspection: 4 · Quality measures: 5 · Staffing: 3
Federal fines: none on current record · 1 payment denial
Phone: (231) 744-1641 · Verify on Medicare Care Compare ↗
Hillcrest Nursing And Rehabilitation Community has a CMS overall rating of 5 stars, above the Michigan state average of 3.12 stars. Its health inspection rating is 4 stars and its staffing rating is 3 stars.
Hillcrest Nursing And Rehabilitation Community reports 3.59 total nurse hours per resident per day, including 0.55 RN hours per resident per day, with a staffing star rating of 3. Nursing staff turnover is reported at 52.0%.
Hillcrest Nursing And Rehabilitation Community has no federal fines on record according to CMS, but CMS does list 1 payment denial on record. No abuse icon or Special Focus designation is noted in the available data.
About this facility
Hillcrest Nursing And Rehabilitation Community is a 39-bed skilled nursing facility in North Muskegon, Muskegon County, Michigan, with an average of 36.1 residents. It has been Medicare and Medicaid certified since August 1992 and is operated as a for-profit corporation, part of the Atrium Centers chain, which operates 26 facilities nationally with an average rating of 3.0 stars.
According to CMS Care Compare, Hillcrest holds an overall rating of 5 stars, above the Michigan state average of 3.12 stars. Its component ratings are: health inspection rating of 4 stars, quality measure rating of 5 stars, and staffing rating of 3 stars.
Nurse staffing is reported at 3.59 total nurse hours per resident per day, including 0.55 RN hours per resident per day. Nursing staff turnover is reported at 52.0%.
On penalties, CMS records show no federal fines on record for this facility (0 fines totaling $0.00). However, CMS lists 1 payment denial on record for this facility. There is no abuse icon flagged for this facility in the data provided, and it is not listed under CMS's Special Focus Facility program, which is reserved for facilities CMS identifies as persistently underperforming and subject to increased inspection frequency.
Ownership has not changed in the past 12 months, so current ratings should reflect the current operator.
Families should independently verify current details on Medicare Care Compare, as CMS data is updated periodically.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
Hillcrest holds a 5-star overall CMS rating, above the Michigan state average of 3.12 stars.
Does this facility accept Medicare, Medicaid, or both?
It is certified for both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse staffing is 3.59 hours per resident per day, including 0.55 RN hours, with a staffing star rating of 3 and nursing turnover of 52.0%.
Does this facility have federal fines or penalties on record?
CMS records show no federal fines (0 fines, $0.00), but there is 1 payment denial on record.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
The available data does not indicate an abuse icon or Special Focus Facility designation for this facility.
How large is this facility and how many residents live there?
Hillcrest has 39 certified beds and an average of 36.1 residents.
Who owns this facility — and is it part of a chain?
It is owned by a for-profit corporation and is part of the Atrium Centers chain, which operates 26 facilities with an average rating of 3.0 stars.
How long has this facility been Medicare/Medicaid certified?
It has been certified since August 1992.
What do the four different CMS star ratings mean?
CMS publishes an overall rating plus three component ratings: health inspections, staffing, and quality measures; Hillcrest scores 4, 3, and 5 stars respectively.
Does this facility offer short-term rehabilitation as well as long-term care?
The data provided does not specify service types; contact the facility at 2317441641 and verify on Medicare Care Compare.
What should I look for when touring this facility?
The data provided does not cover tour details; contact the facility at 2317441641 to arrange a visit.
How do I verify this facility's current record on Medicare Care Compare?
You can review current details at https://www.medicare.gov/care-compare/details/nursing-home/235522?state=MI.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.