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Hillside Plaza

Cleveland, OH · Medicare and Medicaid-certified nursing home (CCN 365006) · 47 certified beds

CMS overall rating: 3★ (state average 3.15★ — at state average)
Health inspection: 3 · Quality measures: 5 · Staffing: 1
Federal fines: none on current record
Phone: (216) 486-6300 · Verify on Medicare Care Compare ↗

Hillside Plaza has a CMS overall star rating of 3 out of 5, which is at the Ohio state average of 3.15. Its health inspection rating is 3 stars and its staffing rating is 1 star.

Hillside Plaza reports 4.02 total nurse hours per resident per day, including 0.88 RN hours per resident per day, with a nursing staff turnover rate of 66.0%, resulting in a CMS staffing rating of 1 star.

Hillside Plaza has no federal fines on record, with 0 fines totaling $0.00 and 0 payment denials reported by CMS. CMS does not display an abuse icon for this facility, and it is not in the Special Focus program.

Overall rating vs. benchmarks
Hillside Plaza Hillside Plaza: 3★ 3★ OH average OH average: 3.15★ 3.15★ Legacy Health Serv chain avg Legacy Health Serv chain avg: 3.5★ 3.5★

About this facility

Hillside Plaza is a for-profit nursing home in Cleveland, Ohio (Cuyahoga County), certified for Medicare and Medicaid since 1967. The facility is licensed for 47 beds and has an average daily census of 38.9 residents, indicating it operates below full capacity. Hillside Plaza is owned by Legacy Health Services, a chain that operates 10 facilities with an average CMS overall rating of 3.5 stars; ownership has not changed in the past 12 months.

According to CMS Care Compare, Hillside Plaza holds an overall star rating of 3 out of 5, which is at the Ohio state average of 3.15. Its component ratings are: 3 stars for health inspections, 5 stars for quality measures, and 1 star for staffing. The staffing rating reflects reported nurse staffing levels of 4.02 total nurse hours per resident per day, including 0.88 RN hours per resident per day, alongside a nursing staff turnover rate of 66.0%.

On the penalty record, CMS data show 0 federal fines totaling $0.00 and 0 payment denials for this facility o Cababuir shows abuse icon is not flagged, and no Special Focus Facility designation applies to Hillside Plaza per current CMS data.

Families should note the low staffing star rating and elevated turnover rate when reviewing this facility, alongside the sizeable variance from its otherwise average overall performance. Data reflects CMS Care Compare records as provided.

Questions families ask

What is this nursing home's CMS overall star rating and how does it compare to the state average?

Hillside Plaza has an overall rating of 3 out of 5 stars, which is at the Ohio state average of 3.15.

Does this facility accept Medicare, Medicaid, or both?

Hillside Plaza is certified for both Medicare and Medicaid.

How well is this facility staffed — nurse hours per resident and turnover?

The facility reports 4.02 total nurse hours per resident per day, 0.88 of which are RN hours, with a staffing turnover rate of 66.0% and a staffing star rating of 1.

Does this facility have federal fines or penalties on record?

No, CMS records show 0 fines totaling $0.00 and 0 payment denials for Hillside Plaza.

Has CMS flagged this facility for abuse or placed it in the Special Focus program?

No, CMS does not display an abuse icon for this facility and it is not listed under the Special Focus program.

How large is this facility and how many residents live there?

Hillside Plaza is certified for 47 beds and has an average daily census of 38.9 residents.

Who owns this facility — and is it part of a chain?

Hillside Plaza is a for-profit corporation owned by Legacy Health Services, a chain of 10 facilities with an average CMS rating of 3.5 stars.

How long has this facility been Medicare/Medicaid certified?

The facility has been certified since 1967.

What do the four different CMS star ratings mean?

CMS rates facilities on overall quality, health inspections, staffing, and quality measures; Hillside Plaza scores 3, 3, 1, and 5 stars respectively in these categories.

Does this facility offer short-term rehabilitation as well as long-term care?

The data provided does not specify short-term rehabilitation services; please contact the facility at 216-486-6300 or verify on Medicare Care Compare.

What should I look for when touring this facility?

This data does not cover tour details; please contact the facility directly at 216-486-6300 to arrange a visit.

How do I verify this facility's current record on Medicare Care Compare?

You can review Hillside Plaza's current details at https://www.medicare.gov/care-compare/details/nursing-home/365006?state=OH.

Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.