Hilo Benioff Medical Center
Hilo, HI · Medicare and Medicaid-certified nursing home (CCN 125002) · 52 certified beds
Health inspection: 3 · Quality measures: 4 · Staffing: 5
Federal fines: none on current record
Phone: (808) 932-3000 · Verify on Medicare Care Compare ↗
Hilo Benioff Medical Center has a CMS overall rating of 4 out of 5 stars, above the Hawaii state average of 3.56. Its health inspection rating is 3 stars and its staffing rating is 5 stars.
Hilo Benioff Medical Center reports total nurse hours of 5.34 per resident per day, including 1.44 RN hours per resident per day, with a staffing star rating of 5 out of 5. Nursing staff turnover is reported at 30.8%.
Hilo Benioff Medical Center has no federal fines on record, with 0 fines totaling $0.00 and 0 payment denials. CMS does not display an abuse icon for this facility, and it is not listed in the CMS Special Focus program.
About this facility
Hilo Benioff Medical Center is a state government-owned nursing facility in Hilo, Hawaii County, HI, certified for both Medicare and Medicaid since 1967. The facility maintains 52 certified beds with an average of 61.2 residents.
CMS Care Compare assigns this facility an overall rating of 4 out of 5 stars, above the Hawaii state average of 3.56. The component ratings are: health inspection rating of 3 stars, quality measure (QM) rating of 4 stars, and staffing rating of 5 stars.
Nurse staffing data reported to CMS shows total nurse hours per resident per day of 5.34, including 1.44 RN hours per resident per day. Nursing staff turnover is reported at 30.8%.
On the penalty record, CMS reports 0 federal fines totaling $0.00 — no federal fines on record — and 0 payment denials for this facility. No abuse icon is displayed for this facility in CMS data, and it is not designated under the CMS Special Focus program.
This facility is part of the Hawaii Health Systems Corporation chain, which operates 7 facilities with an average chain rating of 4.2 stars. There has been no ownership change reported in the last 12 months, so current ratings reflect the current operator.
Data source: CMS Medicare Care Compare.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
It holds an overall rating of 4 out of 5 stars, above the Hawaii state average of 3.56.
Does this facility accept Medicare, Medicaid, or both?
It accepts both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse hours are 5.34 per resident per day, with 1.44 RN hours per resident per day; nursing turnover is 30.8%, and the staffing rating is 5 out of 5 stars.
Does this facility have federal fines or penalties on record?
No, CMS records show 0 fines totaling $0.00 and 0 payment denials.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
No, CMS does not display an abuse icon for this facility and it is not designated as a Special Focus facility.
How large is this facility and how many residents live there?
It has 52 certified beds with an average daily population of 61.2 residents.
Who owns this facility — and is it part of a chain?
It is owned by a state government entity and is part of the Hawaii Health Systems Corporation chain, which includes 7 facilities with an average rating of 4.2 stars.
How long has this facility been Medicare/Medicaid certified?
It has been certified since 1967.
What do the four different CMS star ratings mean?
CMS reports an overall rating (4 stars), a health inspection rating (3 stars), a quality measure rating (4 stars), and a staffing rating (5 stars), each reflecting different aspects of facility performance.
Does this facility offer short-term rehabilitation as well as long-term care?
The data provided does not specify rehabilitation services; contact the facility at 8089323000 and verify on Medicare Care Compare.
What should I look for when touring this facility?
The data provided does not cover tour details; contact the facility at 8089323000 to arrange a visit.
How do I verify this facility's current record on Medicare Care Compare?
You can review the current record at https://www.medicare.gov/care-compare/details/nursing-home/125002?state=HI.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.