Maclay Healthcare Center
Sylmar, CA · Medicare and Medicaid-certified nursing home (CCN 555583) · 141 certified beds
Health inspection: 1 · Quality measures: 5 · Staffing: 3
Federal fines: 7 totaling $361,118 · 5 payment denials
Phone: (818) 361-4455 · Verify on Medicare Care Compare ↗
Maclay Healthcare Center has a CMS overall star rating of 2 out of 5, below the California state average of 3.16. Its health inspection rating is 1 out of 5 and its staffing rating is 3 out of 5.
Maclay Healthcare Center reports total nurse staffing of about 4.1 hours per resident per day, with only 0.43 RN hours per resident per day, and a staffing star rating of 3 out of 5. Nursing staff turnover is reported at 43.5 percent.
CMS records show 7 federal fines totaling $361,118.00 and 5 payment denials for Maclay Healthcare Center. CMS also displays its abuse warning icon for this facility and has designated it an SFF Candidate under the Special Focus program for persistently underperforming facilities.
About this facility
Maclay Healthcare Center is a for-profit (Limited Liability Company) skilled nursing facility in Sylmar, California, certified for both Medicare and Medicaid since December 1993. The facility is licensed for 141 certified beds and reports an average of 127.1 residents.
According to CMS Care Compare, Maclay Healthcare Center holds an overall star rating of 2 out of 5, below the California state average of 3.16. The rating breaks down as follows: health inspection rating of 1 out of 5, quality measure (QM) rating of 5 out of 5, and staffing rating of 3 out of 5.
Total nurse staffing is reported at 4.09981 hours per resident per day, with registered nurse (RN) time at 0.43141 hours per resident per day. Nursing staff turnover is reported at 43.5%.
CMS records show 7 federal fines totaling $361,118.00, along with 5 payment denials on file for this facility. CMS displays its abuse warning icon for this facility (abuse_icon: Y); families are advised to review the full inspection record on Care Compare. CMS has also designated this facility as an SFF (Special Focus Facility) Candidate, a program that identifies nursing homes with a history of persistent poor quality that CMS places under increased inspection scrutiny.
Maclay Healthcare Center is part of the Serrano Group chain, which operates 11 facilities with an average chain rating of 1.9 out of 5. There has been no ownership change in the last 12 months according to CMS records.
Source: CMS Medicare Care Compare.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
Maclay Healthcare Center has an overall rating of 2 out of 5, below the California state average of 3.16.
Does this facility accept Medicare, Medicaid, or both?
The facility is certified for both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse staffing is 4.09981 hours per resident per day, with RN hours at 0.43141; nursing turnover is 43.5%, and the staffing star rating is 3 out of 5.
Does this facility have federal fines or penalties on record?
Yes, CMS records show 7 fines totaling $361,118.00 and 5 payment denials.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
Yes, CMS displays its abuse warning icon for this facility and has designated it an SFF Candidate, meaning it has a history of persistent poor quality and is under increased CMS inspection.
How large is this facility and how many residents live there?
The facility is certified for 141 beds and reports an average of 127.1 residents.
Who owns this facility — and is it part of a chain?
It is owned by a for-profit LLC and is part of the Serrano Group chain, which operates 11 facilities with an average rating of 1.9 out of 5.
How long has this facility been Medicare/Medicaid certified?
The facility has been certified since December 1, 1993.
What do the four different CMS star ratings mean?
CMS rates facilities on overall, health inspection, staffing, and quality measure (QM) dimensions; here those are 2, 1, 3, and 5 stars respectively.
Does this facility offer short-term rehabilitation as well as long-term care?
The provided CMS data does not specify rehabilitation services; contact the facility at 8183614455 and verify on Medicare Care Compare.
What should I look for when touring this facility?
This data set does not include tour guidance; contact the facility at 8183614455 to arrange a visit and review details on Medicare Care Compare.
How do I verify this facility's current record on Medicare Care Compare?
You can view the current record at https://www.medicare.gov/care-compare/details/nursing-home/555583?state=CA.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.