Melrose Healthcare
Melrose, MA · Medicare and Medicaid-certified nursing home (CCN 225329) · 106 certified beds
Health inspection: 1 · Quality measures: 2 · Staffing: 3
Federal fines: 1 totaling $49,324
Phone: (781) 665-7050 · Verify on Medicare Care Compare ↗
Melrose Healthcare has a CMS overall star rating of 1 out of 5, which is below the Massachusetts state average of 3.04. Its health inspection rating is 1 out of 5 and its staffing rating is 3 out of 5.
Melrose Healthcare reports 3.49 total nurse hours per resident per day, including 0.50 RN hours per resident per day, with a nursing staff turnover rate of 32.9%. CMS gives the facility a staffing rating of 3 out of 5 stars.
Melrose Healthcare has 1 federal fine on record totaling $49,324.00, with 0 payment denials. CMS has also designated this facility as an SFF Candidate under its Special Focus program for persistently underperforming facilities, so families should review its inspection record on Care Compare.
About this facility
Melrose Healthcare is a Medicare and Medicaid certified nursing home in Melrose, Massachusetts (Middlesex County), operating under a for-profit limited liability company ownership structure. The facility is certified for 106 beds and reports an average of 94.4 residents. It has been certified since February 1989.
According to CMS Care Compare data, Melrose Healthcare holds an overall star rating of 1 out of 5, which is below the Massachusetts state average of 3.04. Its health inspection rating is 1 out of 5, its quality measure rating is 2 out of 5, and its staffing rating is 3 out of 5.
Nurse staffing levels average 3.48812 total nurse hours per resident per day, including 0.50437 RN hours per resident per day. Nursing staff turnover is reported at 32.9%.
On penalties, CMS records show 1 federal fine totaling $49,324.00, and 0 payment denials for this facility.
CMS has designated Melrose Healthcare as an 'SFF Candidate' under its Special Focus Facility program, which identifies facilities with a history of persistent poor quality performance and places them under increased CMS scrutiny. This designation should not be overlooked when evaluating this facility.
Melrose Healthcare is part of the Next Step Healthcare chain, which operates 14 facilities with an average chain rating of 1.7 out of 5. Ownership has not changed in the past 12 months.
This profile is based on data from CMS Medicare Care Compare.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
Melrose Healthcare has an overall rating of 1 out of 5 stars, below the Massachusetts state average of 3.04.
Does this facility accept Medicare, Medicaid, or both?
Melrose Healthcare accepts both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse staffing is 3.48812 hours per resident per day, including 0.50437 RN hours, with a 32.9% nursing turnover rate and a staffing rating of 3 out of 5.
Does this facility have federal fines or penalties on record?
Yes, CMS records 1 fine totaling $49,324.00 and 0 payment denials.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
CMS has designated Melrose Healthcare as an 'SFF Candidate,' meaning it has a history of persistent poor quality and is under increased CMS oversight; no abuse icon is noted in the data provided.
How large is this facility and how many residents live there?
Melrose Healthcare is certified for 106 beds with an average of 94.4 residents.
Who owns this facility — and is it part of a chain?
It is owned by a for-profit limited liability company and is part of the Next Step Healthcare chain, which has 14 facilities with an average rating of 1.7 out of 5.
How long has this facility been Medicare/Medicaid certified?
Melrose Healthcare has been certified since February 13, 1989.
What do the four different CMS star ratings mean?
CMS publishes an overall rating, plus separate ratings for health inspections, staffing, and quality measures; Melrose Healthcare scores 1, 1, 3, and 2 out of 5 respectively.
Does this facility offer short-term rehabilitation as well as long-term care?
The data provided does not specify service types; contact the facility at (781) 665-7050 or verify on Medicare Care Compare.
What should I look for when touring this facility?
The data provided does not include tour information; contact the facility at (781) 665-7050 to arrange a visit.
How do I verify this facility's current record on Medicare Care Compare?
You can view the current CMS record at https://www.medicare.gov/care-compare/details/nursing-home/225329?state=MA.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.