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Mercer Healthcare Center

Bluefield, WV · Medicare and Medicaid-certified nursing home (CCN 515052) · 123 certified beds

CMS overall rating: 2★ (state average 2.98★ — below state average)
Health inspection: 2 · Quality measures: 3 · Staffing: 3
Federal fines: 2 totaling $28,060
Phone: (304) 325-5448 · Verify on Medicare Care Compare ↗

Mercer Healthcare Center has a CMS overall rating of 2 out of 5 stars, below the West Virginia state average of 2.98. Its health inspection rating is 2 stars and its staffing rating is 3 stars.

Mercer Healthcare Center reports total nurse staffing of 3.56 hours per resident per day, including 0.58 RN hours per resident per day, with a nursing staff turnover rate of 44.5%. CMS gives the facility a staffing rating of 3 out of 5 stars.

CMS records show Mercer Healthcare Center has 2 federal fines totaling $28,060.00, with no payment denials on record. There is no abuse icon or Special Focus designation noted for this facility in the provided data.

Overall rating vs. benchmarks
Mercer Healthcare Cen… Mercer Healthcare Cen…: 2★ 2★ WV average WV average: 2.98★ 2.98★ Communicare Health chain avg Communicare Health chain avg: 3.2★ 3.2★

About this facility

Mercer Healthcare Center is a for-profit corporation-owned nursing home in Bluefield, West Virginia, certified for both Medicare and Medicaid since January 15, 1975. The facility has 123 certified beds with an average of 118 residents.

According to CMS Care Compare data, Mercer Healthcare Center holds an overall star rating of 2 out of 5, which falls below the West Virginia state average of 2.98. The facility's health inspection rating is 2 stars, its quality measure (QM) rating is 3 stars, and its staffing rating is 3 stars.

Nurse staffing data shows total nurse hours per resident per day of 3.56, including 0.58 RN hours per resident per day. The nursing staff turnover rate is 44.5%.

On penalties, CMS records show 2 federal fines totaling $28,060.00 for this facility. There have been no payment denials recorded.

Mercer Healthcare Center is part of the Communicare Health chain, which operates 110 facilities nationally with an average chain rating of 3.2 stars. Ownership has not changed in the past 12 months, per CMS records.

This profile is based on data from CMS Medicare Care Compare and reflects the most recent published data vintage available for this facility. Families are encouraged to verify current details directly with Medicare Care Compare and the facility itself before making decisions.

Questions families ask

What is this nursing home's CMS overall star rating and how does it compare to the state average?

Mercer Healthcare Center has an overall rating of 2 out of 5 stars, which is below the West Virginia state average of 2.98.

Does this facility accept Medicare, Medicaid, or both?

Yes, Mercer Healthcare Center is certified for both Medicare and Medicaid.

How well is this facility staffed — nurse hours per resident and turnover?

Total nurse staffing is 3.56 hours per resident per day, including 0.58 RN hours, with a 44.5% nursing turnover rate; the CMS staffing rating is 3 out of 5 stars.

Does this facility have federal fines or penalties on record?

Yes, CMS records show 2 fines totaling $28,060.00 and no payment denials.

Has CMS flagged this facility for abuse or placed it in the Special Focus program?

The provided data does not indicate an abuse icon or Special Focus status for this facility.

How large is this facility and how many residents live there?

Mercer Healthcare Center has 123 certified beds with an average of 118 residents.

Who owns this facility — and is it part of a chain?

It is owned by a for-profit corporation and is part of the Communicare Health chain, which operates 110 facilities with an average rating of 3.2 stars.

How long has this facility been Medicare/Medicaid certified?

The facility has been certified since January 15, 1975.

What do the four different CMS star ratings mean?

CMS rates facilities on overall quality, health inspections, staffing, and quality measures (QM); Mercer Healthcare Center scores 2, 2, 3, and 3 stars respectively.

Does this facility offer short-term rehabilitation as well as long-term care?

The provided data does not specify short-term rehabilitation services; please contact the facility at 3043254 5448 or verify on Medicare Care Compare at the provided URL.

What should I look for when touring this facility?

The provided data does not include tour details; contact the facility at 3043255448 to arrange a visit and verify current conditions.

How do I verify this facility's current record on Medicare Care Compare?

You can review the facility's current CMS data at https://www.medicare.gov/care-compare/details/nursing-home/515052?state=WV.

Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.