Mercy Retirement & Care Center
Oakland, CA · Medicare and Medicaid-certified nursing home (CCN 555189) · 59 certified beds
Health inspection: 4 · Quality measures: 4 · Staffing: 3
Federal fines: 1 totaling $16,675
Phone: (510) 534-8540 · Verify on Medicare Care Compare ↗
Mercy Retirement & Care Center has a CMS overall rating of 4 out of 5 stars, above the California state average of 3.16. Its health inspection rating is 4 stars and its staffing rating is 3 stars.
Mercy Retirement & Care Center reports total nurse staffing of 4.68 hours per resident per day, including 0.90 RN hours per resident per day, with a staffing star rating of 3 out of 5. CMS has not reported a nursing staff turnover percentage for this facility.
Mercy Retirement & Care Center has 1 federal fine on record totaling $16,675.00, and no payment denials. CMS does not display an abuse icon for this facility and it is not part of the Special Focus program.
About this facility
Mercy Retirement & Care Center is a non-profit corporation-owned nursing home in Oakland, Alameda County, California, first approved for Medicare and Medicaid certification on January 17, 1985. The facility is certified for 59 beds and currently serves an average of 50.7 residents, and it accepts both Medicare and Medicaid.
According to CMS Care Compare, Mercy Retirement & Care Center holds an overall star rating of 4 out of 5, which is above the California state average of 3.16 stars. Its component ratings are: health inspection rating of 4 stars, quality measure (QM) rating of 4 stars, and staffing rating of 3 stars.
Nurse staffing data reported to CMS show total nurse hours per resident per day of 4.68, including 0.90 RN hours per resident per day. Nursing staff turnover figures were not provided in this data set.
On penalties, CMS records show 1 federal fine on record totaling $16,675.00. There are no payment denials on record for this facility. CMS does not display an abuse icon for this facility, and it is not listed under the Special Focus Facility program based on the data provided.
No chain affiliation information was provided in this data set. Ownership has not changed in the past 12 months according to CMS records, so current ratings reflect the present operator.
This profile is based on CMS Care Compare data; families are encouraged to verify current details directly on Medicare Care Compare before making a decision.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
Mercy Retirement & Care Center has an overall rating of 4 out of 5 stars, above the California state average of 3.16 stars.
Does this facility accept Medicare, Medicaid, or both?
The facility accepts both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse staffing is 4.68 hours per resident per day, including 0.90 RN hours per resident per day, with a staffing star rating of 3 out of 5; CMS has not reported turnover data for this facility.
Does this facility have federal fines or penalties on record?
Yes, CMS records show 1 fine totaling $16,675.00, and no payment denials.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
No, CMS does not display an abuse icon for this facility, and it is not listed in the Special Focus Facility program based on this data.
How large is this facility and how many residents live there?
The facility is certified for 59 beds and has an average daily census of 50.7 residents.
Who owns this facility — and is it part of a chain?
It is owned by a non-profit corporation; no chain affiliation is indicated in this data.
How long has this facility been Medicare/Medicaid certified?
The facility was first approved for Medicare/Medicaid certification on January 17, 1985.
What do the four different CMS star ratings mean?
CMS publishes an overall rating plus three component ratings — health inspection (4 stars), quality measures (4 stars), and staffing (3 stars) — which combine into the overall 4-star rating.
Does this facility offer short-term rehabilitation as well as long-term care?
This data does not specify rehabilitation services; contact the facility at 5105348540 and verify details on Medicare Care Compare.
What should I look for when touring this facility?
This data does not include tour details; contact the facility at 5105348540 to schedule a visit and verify current information on Medicare Care Compare.
How do I verify this facility's current record on Medicare Care Compare?
You can review the facility's current record at https://www.medicare.gov/care-compare/details/nursing-home/555189?state=CA.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.