Mount Carmel Care Center
Lenox, MA · Medicare and Medicaid-certified nursing home (CCN 225581) · 69 certified beds
Health inspection: 3 · Quality measures: 2 · Staffing: 3
Federal fines: 1 totaling $46,410
Phone: (413) 637-2660 · Verify on Medicare Care Compare ↗
Mount Carmel Care Center in Lenox, MA has a CMS overall star rating of 3 out of 5, which is at the Massachusetts state average of 3.04. Its health inspection rating is 3 stars and its staffing rating is 3 stars.
Mount Carmel Care Center reports total nurse staffing of about 4.10 hours per resident per day, including 0.68 RN hours per resident per day, with a nursing staff turnover rate of 73.3%. CMS gives the facility a staffing rating of 3 out of 5 stars.
Mount Carmel Care Center has 1 federal fine on record totaling $46,410.00, with no payment denials reported. CMS does not display an abuse icon for this facility, and it is not designated as a Special Focus Facility.
About this facility
Mount Carmel Care Center is a non-profit, church-related nursing home in Lenox, Massachusetts (Berkshire County), certified for both Medicare and Medicaid since June 1993. The facility is certified for 69 beds and has an average daily census of 63.1 residents.
According to CMS Care Compare, Mount Carmel Care Center holds an overall star rating of 3 out of 5, which is at the Massachusetts state average of 3.04. Its component ratings are: Health Inspection rating of 3, Quality Measure rating of 2, and Staffing rating of 3.
Nurse staffing data show total nurse staffing hours of 4.10 hours per resident per day, including 0.68 RN hours per resident per day. Nursing staff turnover is reported at 73.3%.
On penalties, CMS records show 1 federal fine totaling $46,410.00 assessed against this facility. There are no payment denials on record. CMS does not display an abuse icon for this facility, and it is not currently designated under the Special Focus Facility program.
Mount Carmel Care Center is part of the Carmelite Sisters For The Aged And Infirmed chain, which operates 3 facilities with an average chain rating of 3.7. There has been no change of ownership within the past 12 months, so current ratings reflect the present operator.
This profile is based on data published by CMS Care Compare; families are encouraged to verify current details directly on the Care Compare website.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
Mount Carmel Care Center has an overall rating of 3 out of 5 stars, which is at the Massachusetts state average of 3.04.
Does this facility accept Medicare, Medicaid, or both?
The facility accepts both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse staffing is 4.10 hours per resident per day, including 0.68 RN hours per resident per day, with a 73.3% nursing turnover rate and a CMS staffing rating of 3 stars.
Does this facility have federal fines or penalties on record?
Yes, CMS records show 1 fine totaling $46,410.00, with no payment denials.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
No, CMS does not display an abuse icon for this facility and it is not in the Special Focus program.
How large is this facility and how many residents live there?
The facility is certified for 69 beds and has an average daily population of 63.1 residents.
Who owns this facility — and is it part of a chain?
It is a non-profit, church-related facility, part of the Carmelite Sisters For The Aged And Infirmed chain, which includes 3 facilities with an average rating of 3.7.
How long has this facility been Medicare/Medicaid certified?
It has been certified since June 3, 1993.
What do the four different CMS star ratings mean?
CMS publishes an overall rating plus three component ratings — health inspections, quality measures, and staffing; this facility scores 3, 3, 2, and 3 respectively.
Does this facility offer short-term rehabilitation as well as long-term care?
This is not specified in the CMS data provided; contact the facility at 4136372660 and verify on Medicare Care Compare.
What should I look for when touring this facility?
The provided data does not cover tour details; contact the facility at 4136372660 to arrange a visit and review the facility's inspection record on Medicare Care Compare.
How do I verify this facility's current record on Medicare Care Compare?
You can view the latest details at https://www.medicare.gov/care-compare/details/nursing-home/225581?state=MA.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.