Mountain Ridge Center, Genesis Healthcare
Franklin, NH · Medicare and Medicaid-certified nursing home (CCN 305075) · 86 certified beds
Health inspection: 1 · Quality measures: 1 · Staffing: 1
Federal fines: 1 totaling $38,842
Phone: (603) 934-2541 · Verify on Medicare Care Compare ↗
Mountain Ridge Center holds a CMS overall rating of 1 out of 5 stars, below New Hampshire's state average of 3.08 stars, with 1 star for health inspections and 1 star for staffing.
Mountain Ridge Center reports 3.40 total nurse hours per resident per day, including 0.72 RN hours per resident per day, a 67.5% nursing staff turnover rate, and a CMS staffing rating of 1 out of 5 stars.
Mountain Ridge Center has 1 federal fine on record totaling $38,842.00 and no payment denials, and CMS has designated it an SFF Candidate under its Special Focus program for facilities with a history of persistent poor performance; there is no abuse icon displayed for this facility.
About this facility
Mountain Ridge Center is a for-profit (Limited Liability Company) nursing home in Franklin, Merrimack County, New Hampshire, certified for Medicare and Medicaid since May 1996. It is licensed for 86 beds, with an average of 59.8 residents. The facility is part of the Genesis Healthcare chain, which operates 184 facilities nationwide with an average CMS rating of 2.4 stars.
According to CMS Care Compare, Mountain Ridge Center holds an overall rating of 1 out of 5 stars, below the New Hampshire state average of 3.08. Its individual component ratings are also low: 1 star for health inspections, 1 star for quality measures, and 1 star for staffing.
Nurse staffing data show total nurse hours of 3.40 per resident per day, including 0.72 RN hours per resident per day, with a nursing staff turnover rate of 67.5%. CMS lists 1 federal fine on record, totaling $38,842.00, and no payment denials.
CMS has designated this facility an SFF Candidate under its Special Focus Facility program, which identifies nursing homes with a history of persistent poor quality that are subject to increased inspection frequency until performance improves. There is no ownership change reported in the last 12 months, and CMS does not display the abuse icon for this facility. Families are encouraged to review the full inspection history on Medicare Care Compare. Data reflects the CMS Care Compare vintage as provided in this listing.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
Mountain Ridge Center has an overall CMS rating of 1 out of 5 stars, below the New Hampshire state average of 3.08 stars.
Does this facility accept Medicare, Medicaid, or both?
Yes, it is certified for both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse staffing is 3.40 hours per resident per day, with 0.72 RN hours per resident per day, and nursing staff turnover is 67.5%. Its CMS staffing rating is 1 out of 5 stars.
Does this facility have federal fines or penalties on record?
Yes, CMS records show 1 fine totaling $38,842.00 and no payment denials.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
CMS does not list an abuse icon for this facility, but it is designated an SFF Candidate under the Special Focus program for facilities with persistent quality issues.
How large is this facility and how many residents live there?
It is certified for 86 beds with an average of 59.8 residents.
Who owns this facility — and is it part of a chain?
It is owned by a for-profit Limited Liability Company and is part of the Genesis Healthcare chain, which has 184 facilities with an average rating of 2.4 stars.
How long has this facility been Medicare/Medicaid certified?
It has been certified since May 1, 1996.
What do the four different CMS star ratings mean?
CMS rates facilities on overall quality, health inspections, staffing, and quality measures, each on a 1-to-5-star scale; this facility scores 1 star in all four categories.
Does this facility offer short-term rehabilitation as well as long-term care?
The data provided does not specify service types; contact the facility at 6039342541 and verify details on Medicare Care Compare.
What should I look for when touring this facility?
The provided data does not include tour guidance; contact the facility at 6039342541 to arrange a visit and review the inspection record on Medicare Care Compare.
How do I verify this facility's current record on Medicare Care Compare?
You can view the current record at https://www.medicare.gov/care-compare/details/nursing-home/305075?state=NH.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.