Normandy Terrace Nursing & Rehabilitation Center
San Antonio, TX · Medicare and Medicaid-certified nursing home (CCN 675823) · 320 certified beds
Health inspection: 1 · Quality measures: 3 · Staffing: 1
Federal fines: 5 totaling $287,359
Phone: (210) 648-0101 · Verify on Medicare Care Compare ↗
Normandy Terrace has a CMS overall rating of 1 out of 5 stars, below the Texas state average of 2.65 stars. Its health inspection rating is 1 star and its staffing rating is 1 star.
Normandy Terrace reports 3.01 total nurse hours per resident per day, with only 0.52 RN hours per resident per day, and a staffing star rating of 1 out of 5. Nursing staff turnover is reported at 95.8%.
Normandy Terrace has 5 federal fines on record totaling $287,359.00, with 0 payment denials. CMS also displays its abuse warning icon for this facility, so families should review the inspection record on Care Compare.
About this facility
Normandy Terrace Nursing & Rehabilitation Center is a for-profit (limited liability company) nursing home in San Antonio, Bexar County, Texas, certified for both Medicare and Medicaid since March 2000. The facility is licensed for 320 beds and reports an average daily census of 110.4 residents.
According to CMS Care Compare, Normandy Terrace holds an overall star rating of 1 out of 5, below the Texas state average of 2.65 stars. Its component ratings are: health inspections 1 star, quality measures 3 stars, and staffing 1 star.
Nurse staffing data show total nurse hours of 3.00761 per resident per day, with only 0.52138 RN hours per resident per day, and a nursing staff turnover rate of 95.8%.
CMS lists a penalty record of 5 federal fines totaling $287,359.00, and 0 payment denials of Medicare/Medicaid payment on record.
CMS displays its abuse warning icon for this facility. Families should review the facility's inspection record directly on Medicare Care Compare for details of the underlying findings.
Normandy Terrace is part of the Creative Solutions In Healthcare chain, which operates 149 facilities nationally with an average chain rating of 2.1 stars. Ownership has not changed in the last 12 months, per CMS records.
This profile is based on data published by CMS Care Compare; consult the Care Compare website for the most current data vintage and details.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
Normandy Terrace has an overall CMS rating of 1 out of 5 stars, below the Texas state average of 2.65 stars.
Does this facility accept Medicare, Medicaid, or both?
Yes, it is certified for both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse staffing is 3.00761 hours per resident per day, including 0.52138 RN hours, with a nursing staff turnover rate of 95.8% and a staffing star rating of 1 out of 5.
Does this facility have federal fines or penalties on record?
Yes, CMS records show 5 fines totaling $287,359.00 and 0 payment denials.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
CMS displays its abuse warning icon for this facility; no Special Focus program status is listed in the data provided.
How large is this facility and how many residents live there?
It is certified for 320 beds, with an average daily census of 110.4 residents.
Who owns this facility — and is it part of a chain?
It is a for-profit limited liability company, part of the Creative Solutions In Healthcare chain, which has 149 facilities and an average chain rating of 2.1 stars.
How long has this facility been Medicare/Medicaid certified?
It was first approved for Medicare/Medicaid certification on March 16, 2000.
What do the four different CMS star ratings mean?
CMS publishes four ratings — overall, health inspections, staffing, and quality measures — which for this facility are 1, 1, 1, and 3 stars respectively.
Does this facility offer short-term rehabilitation as well as long-term care?
The data provided does not specify service lines; contact the facility at 2106480101 and verify on Medicare Care Compare.
What should I look for when touring this facility?
The data provided does not cover tour specifics; contact the facility at 2106480101 to arrange a visit and review details.
How do I verify this facility's current record on Medicare Care Compare?
You can view current details at https://www.medicare.gov/care-compare/details/nursing-home/675823?state=TX.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.