North Country Nursing & Rehabilitation Center
Massena, NY · Medicare and Medicaid-certified nursing home (CCN 335619) · 140 certified beds
Health inspection: 2 · Quality measures: 4 · Staffing: 4
Federal fines: none on current record
Phone: (315) 769-9956 · Verify on Medicare Care Compare ↗
North Country Nursing & Rehabilitation Center has a CMS overall rating of 2 out of 5 stars, below the New York state average of about 3.03 stars. Its health inspection rating is 2 out of 5 stars, while its staffing rating is 4 out of 5 stars.
North Country Nursing & Rehabilitation Center reports 3.89 total nurse hours per resident per day, including 0.89 RN hours per resident per day, with a staffing rating of 4 out of 5 stars. Nursing staff turnover is reported at 47.6 percent.
North Country Nursing & Rehabilitation Center has no federal fines on record, with 0 fines totaling $0.00 and 0 payment denials. CMS data does not show an abuse icon or Special Focus Facility designation for this facility.
About this facility
North Country Nursing & Rehabilitation Center is a Medicare and Medicaid certified nursing home in Massena, St. Lawrence County, New York, first approved for certification in 1978. It is organized as a for-profit partnership. The facility is certified for 140 beds and had an average of 127.7 residents according to CMS data.
CMS Care Compare assigns North Country an overall rating of 2 out of 5 stars, which falls below the New York state average overall rating of 3.03. The health inspection rating is 2 out of 5, the quality measures (QM) rating is 4 out of 5, and the staffing rating is 4 out of 5.
Nurse staffing data show total nurse hours of 3.89 per resident per day, with 0.89 registered nurse hours per resident per day. Nursing staff turnover is reported at 47.6%.
Regarding penalties, CMS records show 0 federal fines and a total fine amount of $0.00 for this facility — no federal fines on record. There are also 0 payment denials recorded. CMS data indicates no abuse icon is displayed for this facility, and no Special Focus Facility status is noted. Ownership has not changed within the past 12 months according to available data. No chain affiliation information is provided in the data reviewed.
Families are encouraged to review the full inspection history and current details directly on Medicare Care Compare, as data reflects the most recent CMS reporting period available at the time of this listing.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
The overall rating is 2 out of 5 stars, which is below the New York state average of 3.03 stars.
Does this facility accept Medicare, Medicaid, or both?
This facility accepts both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse staffing is 3.89 hours per resident per day, including 0.89 RN hours per resident per day, with nursing staff turnover at 47.6%. The staffing rating is 4 out of 5 stars.
Does this facility have federal fines or penalties on record?
No, CMS records show 0 fines totaling $0.00 and 0 payment denials for this facility.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
According to the data provided, no abuse icon is displayed and no Special Focus Facility status is noted for this facility.
How large is this facility and how many residents live there?
The facility is certified for 140 beds and had an average of 127.7 residents.
Who owns this facility — and is it part of a chain?
It is a for-profit partnership; no chain affiliation data was provided, so contact the facility at 3157699956 and verify on Medicare Care Compare.
How long has this facility been Medicare/Medicaid certified?
The facility was first approved for certification on January 1, 1978.
What do the four different CMS star ratings mean?
CMS rates facilities on overall quality (2 stars), health inspections (2 stars), quality measures (4 stars), and staffing (4 stars), each reflecting different aspects of care.
Does this facility offer short-term rehabilitation as well as long-term care?
This detail is not included in the available CMS data; please contact the facility at 3157699956 and verify on Medicare Care Compare.
What should I look for when touring this facility?
This information is not part of the CMS dataset; contact the facility at 3157699956 to arrange a tour and verify details.
How do I verify this facility's current record on Medicare Care Compare?
You can view the most up-to-date information at https://www.medicare.gov/care-compare/details/nursing-home/335619?state=NY.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.