Northbrook Healthcare Center
Willits, CA · Medicare and Medicaid-certified nursing home (CCN 056215) · 70 certified beds
Health inspection: 4 · Quality measures: 5 · Staffing: 2
Federal fines: 1 totaling $9,295
Phone: (707) 459-5592 · Verify on Medicare Care Compare ↗
Northbrook Healthcare Center holds a CMS overall rating of 5 stars, above the California state average of 3.16 stars, with 4 stars for health inspections and 2 stars for staffing.
Northbrook Healthcare Center reports 4.04 total nurse hours per resident per day, including 0.37 RN hours per resident per day, with a staffing turnover rate of 42.4% and a CMS staffing star rating of 2.
Northbrook Healthcare Center has 1 federal fine on record totaling $9,295.00 and no payment denials; CMS does not display an abuse icon and the facility is not in the Special Focus Facility program.
About this facility
Northbrook Healthcare Center is a Medicare and Medicaid certified nursing home in Willits, Mendocino County, California, first approved in April 1973. The facility is certified for 70 beds and has an average of 38.3 residents. It operates as a for-profit limited liability company and is part of The Ensign Group, a chain of 342 facilities with an average CMS rating of 3.2 stars.
According to CMS Care Compare, Northbrook Healthcare Center holds an overall rating of 5 stars, above the California state average of 3.16 stars. Its component ratings are 4 stars for health inspections, 5 stars for quality measures, and 2 stars for staffing. Total nurse staffing is reported at 4.04 hours per resident per day, with 0.37 RN hours per resident per day, and a nursing staff turnover rate of 42.4%.
On penalties, CMS records show 1 federal fine totaling $9,295.00, and no payment denials on file. CMS does not display an abuse icon for this facility, and it is not listed under CMS's Special Focus Facility program, which designates homes CMS considers persistently underperforming and subject to increased inspection scrutiny. Ownership has not changed in the past 12 months, so current ratings reflect the present operator.
Families should note that while the overall, health inspection, and quality measure ratings are strong relative to the state average, the staffing rating of 2 stars and elevated turnover rate are lower-performing metrics worth discussing directly with the facility. Data source: CMS Care Compare.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
Northbrook Healthcare Center has a CMS overall rating of 5 stars, above the California state average of 3.16 stars.
Does this facility accept Medicare, Medicaid, or both?
It accepts both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse staffing is 4.04 hours per resident per day, including 0.37 RN hours per resident per day, with 42.4% nursing turnover; CMS rates staffing at 2 stars.
Does this facility have federal fines or penalties on record?
Yes, CMS records show 1 fine totaling $9,295.00, with no payment denials.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
No, CMS does not display an abuse icon for this facility, and it is not designated as a Special Focus Facility.
How large is this facility and how many residents live there?
The facility is certified for 70 beds with an average daily census of 38.3 residents.
Who owns this facility — and is it part of a chain?
It is owned as a for-profit limited liability company and is part of The Ensign Group, a chain of 342 facilities with an average rating of 3.2 stars.
How long has this facility been Medicare/Medicaid certified?
The facility was first approved for Medicare/Medicaid certification on April 1, 1973.
What do the four different CMS star ratings mean?
CMS rates facilities on an overall score plus three components — health inspections, staffing, and quality measures; this facility scores 5 overall, 4 for inspections, 2 for staffing, and 5 for quality measures.
Does this facility offer short-term rehabilitation as well as long-term care?
The provided data does not specify service types; please contact the facility at 7074595592 or verify on Medicare Care Compare.
What should I look for when touring this facility?
The data does not include tour details; contact the facility directly at 7074595592 to arrange a visit and verify current conditions on Medicare Care Compare.
How do I verify this facility's current record on Medicare Care Compare?
You can review the facility's full record at https://www.medicare.gov/care-compare/details/nursing-home/056215?state=CA.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.