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Norwalk Care Center

Norwalk, CT · Medicare and Medicaid-certified nursing home (CCN 075159) · 150 certified beds

⚠ CMS consumer warning: CMS displays its abuse warning icon for this facility. Review the full inspection record on Medicare Care Compare ↗.
CMS overall rating: 1★ (state average 2.99★ — below state average)
Health inspection: 1 · Quality measures: 4 · Staffing: 2
Federal fines: 2 totaling $198,225 · 1 payment denial
Phone: (203) 853-0010 · Verify on Medicare Care Compare ↗

CMS gives Norwalk Care Center an overall rating of 1 out of 5 stars, below the Connecticut state average of 2.99. Its health inspection rating is 1 out of 5, and its staffing rating is 2 out of 5.

Norwalk Care Center reports total nurse staffing of about 3.74 hours per resident per day, including 0.57 RN hours per resident per day, with a nursing staff turnover rate of 42.3%. CMS rates its staffing at 2 out of 5 stars.

Norwalk Care Center has 2 federal fines on record totaling $198,225.00, plus 1 payment denial. CMS also displays its abuse warning icon for this facility, so families should review the inspection record on Care Compare.

Overall rating vs. benchmarks
Norwalk Care Center Norwalk Care Center: 1★ 1★ CT average CT average: 2.99★ 2.99★ Highbridge Healthc chain avg Highbridge Healthc chain avg: 2.3★ 2.3★

About this facility

Norwalk Care Center is a for-profit (Limited Liability Company) skilled nursing facility located in Norwalk, CT, certified for Medicare and Medicaid since November 1973. The facility is licensed for 150 beds with an average of 135.5 residents.

According to CMS Care Compare, Norwalk Care Center holds an overall rating of 1 out of 5 stars, below the Connecticut state average of 2.99. Its health inspection rating is 1 out of 5, its quality measures rating is 4 out of 5, and its staffing rating is 2 out of 5.

Nurse staffing data show total nurse hours of 3.73958 per resident per day, including 0.57009 RN hours per resident per day. Nursing staff turnover is reported at 42.3%.

CMS records show 2 federal fines totaling $198,225.00, and 1 payment denial on record for this facility.

CMS displays its abuse warning icon for this facility, indicating a citation related to abuse; families should review the full inspection record on Care Compare for details.

Norwalk Care Center is part of the Highbridge Healthcare chain, which operates 6 facilities with an average CMS rating of 2.3 across the chain.

There has been no change in ownership within the past 12 months.

Data sourced from CMS Medicare Care Compare; figures reflect the most recent published CMS data vintage.

Questions families ask

What is this nursing home's CMS overall star rating and how does it compare to the state average?

Norwalk Care Center has an overall CMS rating of 1 out of 5 stars, which is below the Connecticut state average of 2.99.

Does this facility accept Medicare, Medicaid, or both?

Yes, it is certified for both Medicare and Medicaid.

How well is this facility staffed — nurse hours per resident and turnover?

Total nurse staffing is about 3.74 hours per resident per day, with 0.57 RN hours per resident per day, and turnover is 42.3%. CMS rates staffing 2 out of 5 stars.

Does this facility have federal fines or penalties on record?

Yes, CMS records show 2 fines totaling $198,225.00 and 1 payment denial.

Has CMS flagged this facility for abuse or placed it in the Special Focus program?

CMS displays its abuse warning icon for this facility; no Special Focus status is listed in the data provided.

How large is this facility and how many residents live there?

The facility is certified for 150 beds with an average daily population of 135.5 residents.

Who owns this facility — and is it part of a chain?

It is owned by a for-profit Limited Liability Company and is part of the Highbridge Healthcare chain, which includes 6 facilities with an average rating of 2.3.

How long has this facility been Medicare/Medicaid certified?

The facility has been certified since November 1, 1973.

What do the four different CMS star ratings mean?

CMS rates health inspections (1 star), staffing (2 stars), and quality measures (4 stars) separately, which combine into the overall rating of 1 star.

Does this facility offer short-term rehabilitation as well as long-term care?

The data provided does not specify rehabilitation services; contact the facility at 2038530010 and verify on Medicare Care Compare.

What should I look for when touring this facility?

This data does not cover tour details; contact the facility at 2038530010 to arrange a visit.

How do I verify this facility's current record on Medicare Care Compare?

You can view the current record at https://www.medicare.gov/care-compare/details/nursing-home/075159?state=CT.

Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.