Norwich Springs Health Campus
Hilliard, OH · Medicare and Medicaid-certified nursing home (CCN 366492) · 54 certified beds
Health inspection: 3 · Quality measures: 5 · Staffing: 4
Federal fines: none on current record
Phone: (614) 363-1833 · Verify on Medicare Care Compare ↗
Norwich Springs Health Campus has a CMS overall rating of 4 out of 5 stars, above the Ohio state average of 3.15. Its health inspection rating is 3 stars and its staffing rating is 4 stars.
Norwich Springs Health Campus reports 4.16 total nurse hours per resident per day, including 1.14 RN hours per resident per day, with a staffing star rating of 4. Nursing staff turnover is reported at 46.9%.
Norwich Springs Health Campus has no federal fines on record, with 0 fines totaling $0.00 and 0 payment denials. There is no CMS abuse icon and no Special Focus Facility designation for this facility.
About this facility
Norwich Springs Health Campus is a for-profit corporation-owned nursing home in Hilliard, Franklin County, Ohio, certified for both Medicare and Medicaid since December 22, 2021. The facility is certified for 54 beds and reports an average daily census of 50.9 residents.
According to CMS Care Compare, Norwich Springs holds an overall star rating of 4 out of 5, which is above the Ohio state average of 3.15. This overall score is built from three component ratings: a health inspection rating of 3 stars, a quality measures (QM) rating of 5 stars, and a staffing rating of 4 stars.
Nurse staffing data show total nurse hours of 4.16 per resident per day, including 1.14 registered nurse hours per resident per day. Nursing staff turnover is reported at 46.9%.
On penalties, CMS records show 0 federal fines totaling $0.00 and 0 payment denials for this facility — no federal fines on record. No abuse icon is flagged, and no Special Focus Facility status is listed for Norwich Springs Health Campus.
The facility is part of Trilogy Health Services, a chain of 123 facilities with an average chain rating of 4.2 stars. Ownership has not changed in the past 12 months, so current ratings reflect the current operator.
This profile is based on CMS Care Compare data; families should verify the latest figures directly on Care Compare before making a decision.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
Norwich Springs Health Campus has an overall CMS rating of 4 out of 5 stars, above the Ohio state average of 3.15.
Does this facility accept Medicare, Medicaid, or both?
Yes, it is certified for both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse staffing is 4.16 hours per resident per day, including 1.14 RN hours per resident per day, with a staffing rating of 4 stars; nursing turnover is 46.9%.
Does this facility have federal fines or penalties on record?
No, CMS records show 0 fines totaling $0.00 and 0 payment denials — no federal fines on record.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
No abuse icon is displayed for this facility, and it is not listed under CMS's Special Focus program.
How large is this facility and how many residents live there?
It is certified for 54 beds and has an average daily census of 50.9 residents.
Who owns this facility — and is it part of a chain?
It is owned by a for-profit corporation and is part of Trilogy Health Services, a chain of 123 facilities with an average rating of 4.2 stars.
How long has this facility been Medicare/Medicaid certified?
It has been certified since December 22, 2021.
What do the four different CMS star ratings mean?
CMS rates facilities on overall (4 stars), health inspections (3 stars), quality measures (5 stars), and staffing (4 stars); the overall score combines these components.
Does this facility offer short-term rehabilitation as well as long-term care?
The provided CMS data does not specify rehabilitation services; contact the facility at 6143631833 and verify details on Medicare Care Compare.
What should I look for when touring this facility?
The data does not cover tour details; contact the facility at 6143631833 and check the full inspection record on Medicare Care Compare (https://www.medicare.gov/care-compare/details/nursing-home/366492?state=OH).
How do I verify this facility's current record on Medicare Care Compare?
You can review the full, up-to-date record at https://www.medicare.gov/care-compare/details/nursing-home/366492?state=OH.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.