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Novato Healthcare Center

Novato, CA · Medicare and Medicaid-certified nursing home (CCN 555844) · 181 certified beds

⚠ CMS consumer warning: CMS displays its abuse warning icon for this facility. Review the full inspection record on Medicare Care Compare ↗.
CMS overall rating: 1★ (state average 3.16★ — below state average)
Health inspection: 1 · Quality measures: 2 · Staffing: 4
Federal fines: 2 totaling $90,488 · 1 payment denial
Phone: (415) 897-6161 · Verify on Medicare Care Compare ↗

Novato Healthcare Center has a CMS overall star rating of 1 out of 5, which is below the California state average of 3.16. Its health inspection rating is 1 out of 5, while its staffing rating is 4 out of 5.

Novato Healthcare Center reports 3.99 total nurse hours per resident per day, including 0.51 RN hours per resident per day, earning a CMS staffing rating of 4 out of 5. Nursing staff turnover data was not reported for this facility.

Novato Healthcare Center has 2 federal fines on record totaling $90,488.00, plus 1 payment denial. CMS also displays its abuse warning icon for this facility, so families should review the full inspection record on Care Compare.

Overall rating vs. benchmarks
Novato Healthcare Cen… Novato Healthcare Cen…: 1★ 1★ CA average CA average: 3.16★ 3.16★

About this facility

Novato Healthcare Center is a for-profit (individually owned) nursing home in Novato, Marin County, California, certified for both Medicare and Medicaid since October 2007. The facility maintains 181 certified beds with an average of 172.7 residents.

According to CMS Care Compare, Novato Healthcare Center holds an Overall Star Rating of 1 out of 5, which is below the California state average of 3.16. Its component ratings are: Health Inspection rating of 1 out of 5, Quality Measures rating of 2 out of 5, and Staffing rating of 4 out of 5.

Nurse staffing levels are reported at 3.99 total nurse hours per resident per day, with 0.51 RN hours per resident per day. Nursing staff turnover figures were not provided in this data set.

On penalties, CMS records show 2 federal fines totaling $90,488.00, along with 1 payment denial for this facility. CMS also displays its abuse warning icon for this facility, indicating a citation related to abuse; families are encouraged to review the full inspection record directly on Medicare Care Compare before making a decision.

No Special Focus Facility designation is indicated in this data. There is no indication of a chain affiliation or ownership change within the past 12 months for this facility.

This profile is based on CMS Care Compare data as reported for Novato Healthcare Center; families should verify current details directly with the facility and on Care Compare.

Questions families ask

What is this nursing home's CMS overall star rating and how does it compare to the state average?

Novato Healthcare Center has an overall rating of 1 out of 5, below the California state average of 3.16.

Does this facility accept Medicare, Medicaid, or both?

The facility is certified for both Medicare and Medicaid.

How well is this facility staffed — nurse hours per resident and turnover?

Total nurse staffing is 3.99 hours per resident per day, including 0.51 RN hours per resident per day, giving a staffing rating of 4 out of 5; turnover data was not reported.

Does this facility have federal fines or penalties on record?

Yes, CMS records show 2 fines totaling $90,488.00 and 1 payment denial.

Has CMS flagged this facility for abuse or placed it in the Special Focus program?

CMS displays its abuse warning icon for this facility; no Special Focus designation is indicated in this data.

How large is this facility and how many residents live there?

It has 181 certified beds with an average daily population of 172.7 residents.

Who owns this facility — and is it part of a chain?

It is owned by a for-profit individual owner; no chain affiliation is listed in this data.

How long has this facility been Medicare/Medicaid certified?

It has been certified since October 31, 2007.

What do the four different CMS star ratings mean?

CMS rates facilities on Overall, Health Inspection, Quality Measures, and Staffing, with this facility scoring 1, 1, 2, and 4 respectively.

Does this facility offer short-term rehabilitation as well as long-term care?

This data does not specify service lines; contact the facility at 4158976161 and verify on Medicare Care Compare.

What should I look for when touring this facility?

This data does not cover tour details; contact the facility at 4158976161 to schedule a visit.

How do I verify this facility's current record on Medicare Care Compare?

You can review the most current details at https://www.medicare.gov/care-compare/details/nursing-home/555844?state=CA.

Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.