Optalis Health & Rehabilitation At Kent-Crossing
Grand Rapids, MI · Medicare and Medicaid-certified nursing home (CCN 235103) · 182 certified beds
Health inspection: 1 · Quality measures: 4 · Staffing: 3
Federal fines: none on current record
Phone: (616) 949-3000 · Verify on Medicare Care Compare ↗
Optalis Health & Rehabilitation At Kent-Crossing has a CMS overall rating of 1 out of 5 stars, below the Michigan state average of 3.12 stars. Its health inspection rating is 1 star and its staffing rating is 3 stars.
Optalis Health & Rehabilitation At Kent-Crossing reports 3.75 total nurse hours per resident per day, including 0.64 RN hours per resident per day, with a staffing star rating of 3. Nursing staff turnover is reported at 56.1%.
Optalis Health & Rehabilitation At Kent-Crossing has no federal fines on record and no payment denials, according to CMS data. This facility does not currently show a CMS abuse icon or Special Focus Facility designation in the provided data.
About this facility
Optalis Health & Rehabilitation At Kent-Crossing is a for-profit nursing home located in Grand Rapids, Kent County, Michigan. It has been Medicare and Medicaid certified since 1967, with 182 certified beds and an average daily census of 121.4 residents.
CMS Care Compare gives this facility an overall rating of 1 out of 5 stars, below the Michigan state average of 3.12 stars. The health inspection rating is also 1 star, while the quality measure rating is 4 stars and the staffing rating is 3 stars.
Total nurse staffing time averages 3.75 hours per resident per day, including 0.64 RN hours per resident per day. Nursing staff turnover is reported at 56.1%.
Regarding penalties, CMS records show no federal fines on record (0 fines, $0.00 total) and no payment denials for this facility.
Optalis Health & Rehabilitation At Kent-Crossing is part of the Optalis Health & Rehabilitation chain, which operates 36 facilities nationally with an average chain rating of 2.4 stars. Ownership has not changed in the past 12 months, so current ratings reflect the current operator.
Data sourced from CMS Medicare Care Compare.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
The overall rating is 1 out of 5 stars, below the Michigan state average of 3.12 stars.
Does this facility accept Medicare, Medicaid, or both?
Yes, it is certified for both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse staffing is 3.75 hours per resident per day, with 0.64 RN hours per resident per day, and turnover of 56.1%. The staffing star rating is 3.
Does this facility have federal fines or penalties on record?
No, CMS records show 0 fines totaling $0.00 and no payment denials.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
The data provided does not indicate an abuse icon or Special Focus Facility status for this location.
How large is this facility and how many residents live there?
It has 182 certified beds and an average daily census of 121.4 residents.
Who owns this facility — and is it part of a chain?
It is owned by a for-profit corporation and is part of the Optalis Health & Rehabilitation chain, which includes 36 facilities with an average chain rating of 2.4 stars.
How long has this facility been Medicare/Medicaid certified?
It has been certified since 1967.
What do the four different CMS star ratings mean?
CMS rates facilities on overall quality (1 star here), health inspections (1 star), quality measures (4 stars), and staffing (3 stars).
Does this facility offer short-term rehabilitation as well as long-term care?
The provided data does not specify service types; contact the facility at 6169493000 or verify on Medicare Care Compare.
What should I look for when touring this facility?
The data provided does not cover tour details; contact the facility at 6169493000 to arrange a visit.
How do I verify this facility's current record on Medicare Care Compare?
You can view the latest details at https://www.medicare.gov/care-compare/details/nursing-home/235103?state=MI.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.