Otterbein New Albany
New Albany, OH · Medicare and Medicaid-certified nursing home (CCN 366424) · 60 certified beds
Health inspection: 2 · Quality measures: 3 · Staffing: 4
Federal fines: 1 totaling $23,980
Phone: (614) 981-6854 · Verify on Medicare Care Compare ↗
Otterbein New Albany has a CMS overall star rating of 2 out of 5, which is below the Ohio state average of 3.15. Its health inspection rating is 2 stars and its staffing rating is 4 stars.
Otterbein New Albany reports 4.56 total nurse hours per resident per day, including 0.76 RN hours per resident per day, with a staffing star rating of 4. Nursing staff turnover is reported at 41.0%.
Otterbein New Albany has 1 federal fine on record totaling $23,980.00, with 0 payment denials. CMS does not display an abuse icon for this facility, and it is not listed in the Special Focus program.
About this facility
Otterbein New Albany is a 60-bed nursing home in New Albany, Franklin County, Ohio, with an average of 57.1 residents. The facility is organized as a non-profit corporation and is certified to accept both Medicare and Medicaid, having first been approved for participation on March 5, 2015.
According to CMS Care Compare, Otterbein New Albany holds an overall star rating of 2 out of 5, which is below the Ohio state average of 3.15. Its component ratings are: health inspection rating of 2, quality measure rating of 3, and staffing rating of 4.
Nurse staffing levels are reported at 4.56 total nurse hours per resident per day, including 0.76 RN hours per resident per day. Nursing staff turnover is reported at 41.0%.
On penalties, CMS records show 1 federal fine on record totaling $23,980.00. There are 0 payment denials on record. CMS does not display an abuse icon for this facility, and it is not currently listed under the Special Focus program.
Otterbein New Albany is part of the Otterbein Seniorlife chain, which includes 20 facilities with an average chain rating of 3.2. There has been no change of ownership reported in the past 12 months, so current ratings reflect the current operator.
This profile is based on data from CMS Medicare Care Compare and reflects the most recent reporting period available in the source data.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
Otterbein New Albany has an overall rating of 2 out of 5 stars, below the Ohio state average of 3.15.
Does this facility accept Medicare, Medicaid, or both?
Yes, it is certified for both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse staffing is 4.56 hours per resident per day, including 0.76 RN hours, with a staffing rating of 4 stars; nursing turnover is 41.0%.
Does this facility have federal fines or penalties on record?
Yes, CMS records show 1 fine totaling $23,980.00 and 0 payment denials.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
No, CMS does not display an abuse icon for this facility and it is not in the Special Focus program.
How large is this facility and how many residents live there?
It has 60 certified beds with an average of 57.1 residents.
Who owns this facility — and is it part of a chain?
It is owned by a non-profit corporation and is part of the Otterbein Seniorlife chain, which has 20 facilities with an average rating of 3.2.
How long has this facility been Medicare/Medicaid certified?
It was first approved for Medicare/Medicaid participation on March 5, 2015.
What do the four different CMS star ratings mean?
CMS rates facilities on overall quality, health inspections, staffing, and quality measures; Otterbein New Albany scores 2, 2, 4, and 3 stars respectively.
Does this facility offer short-term rehabilitation as well as long-term care?
The data provided does not specify service types; contact the facility at 6149816854 and verify on Medicare Care Compare.
What should I look for when touring this facility?
The data provided does not cover tour details; contact the facility at 6149816854 to arrange a visit.
How do I verify this facility's current record on Medicare Care Compare?
You can review the latest details at https://www.medicare.gov/care-compare/details/nursing-home/366424?state=OH.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.