Otterbein North Shore
Lakeside, OH · Medicare and Medicaid-certified nursing home (CCN 366358) · 20 certified beds
Health inspection: 4 · Quality measures: 4 · Staffing: 5
Federal fines: none on current record
Phone: (419) 798-8203 · Verify on Medicare Care Compare ↗
Otterbein North Shore holds a CMS overall rating of 5 stars, above the Ohio state average of 3.15 stars, with a health inspection rating of 4 stars and a staffing rating of 5 stars.
Otterbein North Shore reports 4.80 total nurse hours per resident per day, including 1.70 RN hours per resident per day, with a staffing star rating of 5. Nursing staff turnover is reported at 53.1%.
Otterbein North Shore has no federal fines on record — 0 fines totaling $0.00 — and no payment denials. CMS does not list an abuse icon or Special Focus status for this facility in the available data.
About this facility
Otterbein North Shore is a non-profit corporation-owned nursing home located in Lakeside, Ottawa County, Ohio. It has been certified since October 2007 and accepts both Medicare and Medicaid. The facility is certified for 20 beds, with an average daily census of 19.1 residents, indicating a small, close-to-capacity operation.
According to CMS Care Compare, Otterbein North Shore holds an overall rating of 5 stars, above the Ohio state average of 3.15 stars. Its component ratings are: health inspection rating of 4 stars, quality measure (QM) rating of 4 stars, and staffing rating of 5 stars.
Nurse staffing levels are reported at 4.80 total nurse hours per resident per day, including 1.70 RN hours per resident per day. Nursing staff turnover is reported at 53.1%.
On penalties, CMS records show no federal fines on record for this facility (0 fines, $0.00 total) and no payment denials. There is no abuse icon or Special Focus status listed for this facility in the provided data.
Otterbein North Shore is part of the Otterbein Seniorlife chain, which operates 20 facilities with an average chain rating of 3.2 stars, meaning this facility rates notably higher than its chain's average. Ownership has not changed in the past 12 months, so current ratings reflect the present operator.
Source: CMS Care Compare, data as provided.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
Otterbein North Shore has an overall rating of 5 stars, above the Ohio state average of 3.15 stars.
Does this facility accept Medicare, Medicaid, or both?
Yes, it accepts both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse staffing is 4.80 hours per resident per day, including 1.70 RN hours, with a staffing rating of 5 stars; nursing turnover is 53.1%.
Does this facility have federal fines or penalties on record?
No, CMS records show no federal fines (0 fines, $0.00) and no payment denials.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
The data provided shows no abuse icon and no Special Focus status for this facility.
How large is this facility and how many residents live there?
It is certified for 20 beds with an average daily census of 19.1 residents.
Who owns this facility — and is it part of a chain?
It is owned by a non-profit corporation and is part of the Otterbein Seniorlife chain, which includes 20 facilities with an average rating of 3.2 stars.
How long has this facility been Medicare/Medicaid certified?
It has been certified since October 10, 2007.
What do the four different CMS star ratings mean?
CMS publishes an overall rating plus three component ratings — health inspections (4 stars), staffing (5 stars), and quality measures (4 stars) — which combine to form the overall score.
Does this facility offer short-term rehabilitation as well as long-term care?
The provided data does not specify service types; contact the facility at 4197988203 and verify details on Medicare Care Compare.
What should I look for when touring this facility?
The data does not cover tour details; contact the facility at 4197988203 to arrange a visit and confirm current conditions.
How do I verify this facility's current record on Medicare Care Compare?
You can review the latest CMS data at https://www.medicare.gov/care-compare/details/nursing-home/366358?state=OH.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.