Palm Terrace Healthcare & Rehabilitation Center
Laguna Hills, CA · Medicare and Medicaid-certified nursing home (CCN 555257) · 99 certified beds
Health inspection: 2 · Quality measures: 5 · Staffing: 2
Federal fines: 2 totaling $50,950
Phone: (949) 587-9000 · Verify on Medicare Care Compare ↗
Palm Terrace Healthcare & Rehabilitation Center holds a CMS overall rating of 3 out of 5 stars, which is at the California state average of 3.16. Its health inspection rating is 2 stars and its staffing rating is 2 stars.
Palm Terrace reports total nurse staffing of 4.34 hours per resident per day, including 0.44 RN hours per resident per day, with a nursing staff turnover rate of 52.5%. CMS gives the facility a staffing rating of 2 out of 5 stars.
CMS records show Palm Terrace has 2 federal fines on record totaling $50,950.00, with 0 payment denials. There is no CMS abuse icon or Special Focus status noted for this facility in the provided data.
About this facility
Palm Terrace Healthcare & Rehabilitation Center is a 99-certified-bed nursing home in Laguna Hills, Orange County, California, with an average of 92.2 residents. The facility is organized as a for-profit limited liability company and is certified to accept both Medicare and Medicaid, having first been approved for participation on April 9, 1987.
According to CMS Care Compare, Palm Terrace holds an overall star rating of 3 out of 5, which is close to the California state average of 3.16 (rated 'at state average'). Its component ratings are: health inspection rating of 2 stars, staffing rating of 2 stars, and a quality measure (QM) rating of 5 stars.
Nurse staffing data reported to CMS shows total nurse staffing hours of 4.34 per resident per day, with registered nurse (RN) hours at 0.44 per resident per day. Nursing staff turnover is reported at 52.5%.
On penalties, CMS records show 2 federal fines totaling $50,950.00 for this facility, with 0 payment denials on record.
Palm Terrace is part of The Ensign Group chain, which operates 342 facilities nationally with a chain average CMS rating of 3.2 stars. Ownership has not changed in the past 12 months, so current ratings reflect the present operator. This profile is based on data published by CMS Care Compare; families should verify current details directly on the Care Compare website before making decisions.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
Palm Terrace has a CMS overall rating of 3 out of 5 stars, which is at the California state average of 3.16.
Does this facility accept Medicare, Medicaid, or both?
Palm Terrace is certified for both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse staffing is 4.34 hours per resident per day, with 0.44 RN hours per resident per day, and turnover of 52.5%. CMS rates staffing 2 out of 5 stars.
Does this facility have federal fines or penalties on record?
Yes, CMS records 2 fines totaling $50,950.00, and 0 payment denials.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
The provided data does not indicate an abuse icon or Special Focus status for this facility.
How large is this facility and how many residents live there?
Palm Terrace has 99 certified beds and an average daily population of 92.2 residents.
Who owns this facility — and is it part of a chain?
It is a for-profit LLC and part of The Ensign Group, a chain of 342 facilities with an average CMS rating of 3.2 stars.
How long has this facility been Medicare/Medicaid certified?
The facility was first approved for Medicare/Medicaid participation on April 9, 1987.
What do the four different CMS star ratings mean?
CMS publishes an overall rating plus three component ratings — health inspections (2 stars), staffing (2 stars), and quality measures (5 stars) — which combine into the overall 3-star rating.
Does this facility offer short-term rehabilitation as well as long-term care?
The provided CMS data does not specify service lines; contact the facility at 9495879000 or verify on Medicare Care Compare.
What should I look for when touring this facility?
The data does not cover tour details; contact the facility at 9495879000 to arrange a visit.
How do I verify this facility's current record on Medicare Care Compare?
You can review the facility's current record at https://www.medicare.gov/care-compare/details/nursing-home/555257?state=CA.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.