Pavilion Health Center At Brightmore
Charlotte, NC · Medicare and Medicaid-certified nursing home (CCN 345563) · 108 certified beds
Health inspection: 2 · Quality measures: 3 · Staffing: 3
Federal fines: 2 totaling $103,435
Phone: (980) 245-8500 · Verify on Medicare Care Compare ↗
Pavilion Health Center At Brightmore has a CMS overall rating of 2 out of 5 stars, which is below the North Carolina state average of 2.93 stars. Its health inspection rating is 2 stars and its staffing rating is 3 stars.
Pavilion Health Center At Brightmore reports total nurse staffing of about 3.32 hours per resident per day, including 0.42 RN hours per resident per day, with a staffing rating of 3 stars. Nursing staff turnover is reported at 40.0%.
Pavilion Health Center At Brightmore has 2 federal fines on record totaling $103,435.00, with 0 payment denials. CMS data provided does not show an abuse icon or Special Focus Facility designation for this facility.
About this facility
Pavilion Health Center At Brightmore is a Medicare and Medicaid certified nursing home in Charlotte, North Carolina (Mecklenburg County), first approved on March 20, 2014. It is certified for 108 beds with an average of 102.5 residents. The facility is operated under a for-profit limited liability company structure and is part of the Liberty Senior Living chain, which includes 37 facilities with an average CMS rating of 2.8 stars.
According to CMS Care Compare data, Pavilion Health Center At Brightmore holds an overall rating of 2 out of 5 stars, which is below the North Carolina state average of 2.93 stars. Its health inspection rating is 2 stars, its quality measure (QM) rating is 3 stars, and its staffing rating is 3 stars.
Total nurse staffing is reported at 3.31759 hours per resident per day, including 0.42113 RN hours per resident per day. Nursing staff turnover is reported at 40.0%.
CMS records show 2 federal fines totaling $103,435.00 for this facility, and 0 payment denials. There is no abuse icon flag and no Special Focus Facility status recorded for this facility in the provided data. Ownership has not changed within the past 12 months according to the data provided.
Families considering this facility for a parent should review these figures alongside the full inspection history on Medicare Care Compare, as star ratings and staffing figures are updated periodically. This profile reflects data as reported by CMS Care Compare.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
The facility has an overall rating of 2 out of 5 stars, below the North Carolina state average of 2.93 stars.
Does this facility accept Medicare, Medicaid, or both?
It is certified for both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse staffing is 3.31759 hours per resident per day, including 0.42113 RN hours per resident per day, with a staffing rating of 3 stars; nursing turnover is 40.0%.
Does this facility have federal fines or penalties on record?
Yes, CMS records show 2 fines totaling $103,435.00 and 0 payment denials.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
The data provided shows no abuse icon flag and no Special Focus Facility status for this facility.
How large is this facility and how many residents live there?
It is certified for 108 beds with an average of 102.5 residents.
Who owns this facility — and is it part of a chain?
It is a for-profit limited liability company and is part of the Liberty Senior Living chain, which has 37 facilities with an average rating of 2.8 stars.
How long has this facility been Medicare/Medicaid certified?
It was first approved for certification on March 20, 2014.
What do the four different CMS star ratings mean?
CMS rates facilities on overall (2 stars), health inspections (2 stars), quality measures (3 stars), and staffing (3 stars), each reflecting a different aspect of care quality.
Does this facility offer short-term rehabilitation as well as long-term care?
The data provided does not specify service lines; contact the facility at 9802458500 and verify on Medicare Care Compare.
What should I look for when touring this facility?
The data provided does not cover tour details; contact the facility at 9802458500 to arrange a visit and verify current conditions on Medicare Care Compare.
How do I verify this facility's current record on Medicare Care Compare?
You can review the most current ratings and inspection reports at https://www.medicare.gov/care-compare/details/nursing-home/345563?state=NC.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.