Pelican Health At Charlotte
Charlotte, NC · Medicare and Medicaid-certified nursing home (CCN 345201) · 120 certified beds
Health inspection: 1 · Quality measures: 5 · Staffing: 2
Federal fines: 6 totaling $47,037
Phone: (704) 333-5165 · Verify on Medicare Care Compare ↗
Pelican Health At Charlotte has a CMS overall rating of 2 out of 5 stars, below the North Carolina state average of 2.93. Its health inspection rating is 1 star and its staffing rating is 2 stars.
Pelican Health At Charlotte reports 3.32 total nurse hours per resident per day, including 0.72 RN hours per resident per day, with a staffing star rating of 2 out of 5. Nursing staff turnover is reported at 73.2%.
Pelican Health At Charlotte has 6 federal fines on record totaling $47,037.00, with 0 payment denials. CMS has also designated this facility as an SFF Candidate, meaning it is flagged for a persistent history of poor quality and increased inspection oversight.
About this facility
Pelican Health At Charlotte is a for-profit (Limited Liability Company) skilled nursing facility located in Charlotte, Mecklenburg County, NC. First approved for Medicare and Medicaid certification on December 22, 1980, the facility is certified for 120 beds and reports an average daily census of 67.9 residents.
According to CMS Care Compare data, the facility holds an overall star rating of 2 out of 5, which is below the North Carolina state average of 2.93. Its four component ratings are: Health Inspection 1 star, Staffing 2 stars, and Quality Measures 5 stars.
Nurse staffing levels are reported at 3.32 total nurse hours per resident per day, including 0.72 RN hours per resident per day. Nursing staff turnover is reported at 73.2%.
CMS records show 6 federal fines totaling $47,037.00 for this facility, and 0 payment denials. CMS has designated this facility as an SFF (Special Focus Facility) Candidate, a program CMS uses to flag nursing homes with a history of persistent poor quality that are placed under increased federal oversight and more frequent inspections. Families are encouraged to review the full inspection history on Care Compare.
Pelican Health At Charlotte is part of a chain associated with Simcha Hyman & Naftali Zanziper, which includes 79 facilities nationwide with an average rating of 2.6 stars. Ownership has not changed in the past 12 months, per CMS records. This profile is based on CMS Care Compare data; families should verify current details directly with the facility and on Care Compare.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
The facility has a CMS overall rating of 2 out of 5 stars, which is below the North Carolina state average of 2.93.
Does this facility accept Medicare, Medicaid, or both?
This facility is certified for both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse staffing is 3.32 hours per resident per day, including 0.72 RN hours, with a staffing star rating of 2 out of 5. Nursing staff turnover is reported at 73.2%.
Does this facility have federal fines or penalties on record?
Yes, CMS records show 6 fines totaling $47,037.00 and 0 payment denials.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
There is no abuse icon flagged for this facility, but CMS has designated it an SFF Candidate, meaning it has a history of persistent poor quality and faces increased inspection oversight.
How large is this facility and how many residents live there?
The facility is certified for 120 beds and reports an average daily census of 67.9 residents.
Who owns this facility — and is it part of a chain?
It is a for-profit LLC associated with owners Simcha Hyman and Naftali Zanziper, part of a 79-facility chain with an average rating of 2.6 stars.
How long has this facility been Medicare/Medicaid certified?
The facility was first approved for certification on December 22, 1980.
What do the four different CMS star ratings mean?
CMS publishes an overall rating along with three component ratings — health inspections (1 star here), staffing (2 stars), and quality measures (5 stars) — which combine into the overall score.
Does this facility offer short-term rehabilitation as well as long-term care?
The provided data does not specify rehabilitation services; contact the facility at 7043335165 and verify details on Medicare Care Compare.
What should I look for when touring this facility?
The data provided does not cover tour details; contact the facility at 7043335165 to arrange a visit and verify current conditions on Medicare Care Compare.
How do I verify this facility's current record on Medicare Care Compare?
You can review the facility's full and current record at https://www.medicare.gov/care-compare/details/nursing-home/345201?state=NC.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.