Pilot Butte Rehabilitation Center
Bend, OR · Medicare and Medicaid-certified nursing home (CCN 385138) · 74 certified beds
Health inspection: 1 · Quality measures: 3 · Staffing: 4
Federal fines: 1 totaling $8,827
Phone: (541) 382-5531 · Verify on Medicare Care Compare ↗
CMS gives Pilot Butte Rehabilitation Center an overall rating of 1 out of 5 stars, below the Oregon state average of about 3.13. Its health inspection rating is 1 star, while its staffing rating is 4 stars.
Pilot Butte Rehabilitation Center reports 4.89 total nurse hours per resident per day, including 0.94 RN hours per resident per day, with a staffing star rating of 4 out of 5. Nursing staff turnover is reported at 50.8%.
CMS records show 1 federal fine totaling $8,827.00 for Pilot Butte Rehabilitation Center, with 0 payment denials. CMS also displays its abuse icon for this facility, so families should review the inspection record on Medicare Care Compare.
About this facility
Pilot Butte Rehabilitation Center is a for-profit nursing home in Bend, Oregon (Deschutes County), certified for Medicare and Medicaid since May 1978. The facility is licensed for 74 beds and reports an average daily census of 40.9 residents.
According to CMS Care Compare, Pilot Butte holds an overall star rating of 1 out of 5, which is below the Oregon state average of 3.13. Its component ratings are: health inspections 1 star, quality measures 3 stars, and staffing 4 stars.
Nurse staffing levels are reported at 4.89 total nurse hours per resident per day, including 0.94 RN hours per resident per day. Nursing staff turnover is reported at 50.8%.
On penalties, CMS records show 1 federal fine totaling $8,827.00, and 0 payment denials for this facility.
CMS displays its abuse icon for Pilot Butte Rehabilitation Center. Families should review the facility's inspection record directly on Medicare Care Compare for details on the underlying findings.
Pilot Butte Rehabilitation Center is part of the Regency Pacific Management chain, which operates 27 facilities with an average chain rating of 3.9 stars. Ownership has not changed in the last 12 months, so current ratings reflect the current operator.
This profile is based on CMS Care Compare data and reflects the most recently published data vintage available at the time of compilation. For current details, availability, and to review inspection reports directly, contact the facility or visit Medicare Care Compare.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
Pilot Butte Rehabilitation Center has an overall CMS rating of 1 out of 5 stars, below the Oregon state average of 3.13.
Does this facility accept Medicare, Medicaid, or both?
The facility is certified for both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
CMS reports 4.89 total nurse hours per resident per day (0.94 RN hours) and a nursing staff turnover rate of 50.8%, with a staffing rating of 4 stars.
Does this facility have federal fines or penalties on record?
Yes, CMS records 1 federal fine totaling $8,827.00 and 0 payment denials.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
CMS displays its abuse icon for this facility; no Special Focus program status is listed in the data provided.
How large is this facility and how many residents live there?
Pilot Butte Rehabilitation Center is certified for 74 beds and reports an average daily census of 40.9 residents.
Who owns this facility — and is it part of a chain?
It is a for-profit corporation and part of the Regency Pacific Management chain, which operates 27 facilities with an average rating of 3.9 stars.
How long has this facility been Medicare/Medicaid certified?
The facility was first approved for Medicare/Medicaid certification on May 1, 1978.
What do the four different CMS star ratings mean?
CMS publishes an overall rating along with separate ratings for health inspections (1 star here), staffing (4 stars), and quality measures (3 stars), which combine into the overall score.
Does this facility offer short-term rehabilitation as well as long-term care?
The data provided does not specify service types; contact the facility at 5413825531 or verify on Medicare Care Compare.
What should I look for when touring this facility?
The data provided does not cover tour details; contact the facility at 5413825531 to arrange a visit.
How do I verify this facility's current record on Medicare Care Compare?
You can view the most current record at https://www.medicare.gov/care-compare/details/nursing-home/385138?state=OR.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.