Quaboag Rehabilitation & Skilled Care Facility
West Brookfield, MA · Medicare and Medicaid-certified nursing home (CCN 225361) · 166 certified beds
Health inspection: 5 · Quality measures: 3 · Staffing: 4
Federal fines: none on current record
Phone: (508) 867-7716 · Verify on Medicare Care Compare ↗
Quaboag Rehabilitation & Skilled Care Facility holds a CMS overall rating of 5 stars, above the Massachusetts state average of 3.04 stars. Its health inspection rating is 5 stars and its staffing rating is 4 stars.
Quaboag reports total nurse staffing of about 3.94 hours per resident per day, including 0.73 RN hours per resident per day, with a staffing rating of 4 stars. Nursing staff turnover is reported at 44.6%.
Quaboag Rehabilitation & Skilled Care Facility has no federal fines on record and no payment denials according to CMS data. No abuse icon or Special Focus Facility status is indicated for this facility in the data provided.
About this facility
Quaboag Rehabilitation & Skilled Care Facility is a non-profit corporation-owned nursing home in West Brookfield, Worcester County, Massachusetts, certified for Medicare and Medicaid since October 1989. The facility is certified for 166 beds and, on average, serves 136.9 residents.
According to CMS Care Compare, Quaboag holds an overall rating of 5 stars, above the Massachusetts state average of 3.04 stars. This overall score reflects a 5-star Health Inspection rating, a 3-star Quality Measure rating, and a 4-star Staffing rating.
Nurse staffing data reported to CMS show total nurse staffing of 3.94 hours per resident per day, including 0.73 RN hours per resident per day. Nursing staff turnover is reported at 44.6%.
On the penalty front, CMS records show no federal fines on record for this facility (0 fines totaling $0.00), and no payment denials. There is no abuse icon flagged for this facility in the data provided, and no Special Focus Facility status is indicated. Ownership has not changed in the past 12 months, so current ratings reflect the present operator.
No chain affiliation is indicated in the data provided. Families are encouraged to review the full inspection record and quality measures directly on Medicare Care Compare to confirm current status before making a decision. This profile is based on CMS Care Compare data as provided.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
It has an overall rating of 5 stars, above the Massachusetts state average of 3.04 stars.
Does this facility accept Medicare, Medicaid, or both?
It accepts both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse staffing is 3.94 hours per resident per day, including 0.73 RN hours per resident per day, with staffing turnover at 44.6% and a 4-star staffing rating.
Does this facility have federal fines or penalties on record?
No, CMS records show 0 fines totaling $0.00 and no payment denials.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
No abuse icon or Special Focus Facility status is indicated in the data provided.
How large is this facility and how many residents live there?
It is certified for 166 beds and averages 136.9 residents.
Who owns this facility — and is it part of a chain?
It is owned by a non-profit corporation, and no chain affiliation is indicated in the data provided.
How long has this facility been Medicare/Medicaid certified?
It has been certified since October 1, 1989.
What do the four different CMS star ratings mean?
CMS publishes an overall rating plus separate ratings for health inspections, staffing, and quality measures; this facility scores 5, 5, 4, and 3 stars respectively.
Does this facility offer short-term rehabilitation as well as long-term care?
The data provided does not specify service types; contact the facility at 5088677716 and verify on Medicare Care Compare.
What should I look for when touring this facility?
The data provided does not cover tour details; contact the facility at 5088677716 to arrange a visit.
How do I verify this facility's current record on Medicare Care Compare?
Visit https://www.medicare.gov/care-compare/details/nursing-home/225361?state=MA for the most current CMS data on this facility.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.