Redlands Healthcare Center
Redlands, CA · Medicare and Medicaid-certified nursing home (CCN 055001) · 78 certified beds
Health inspection: 4 · Quality measures: 4 · Staffing: 2
Federal fines: none on current record
Phone: (909) 793-2609 · Verify on Medicare Care Compare ↗
Redlands Healthcare Center has a CMS overall rating of 4 out of 5 stars, above the California state average of 3.16 stars. Its health inspection rating is also 4 stars, but its staffing rating is lower at 2 stars.
Redlands Healthcare Center reports 4.37 total nurse hours per resident per day, including 0.50 RN hours per resident per day, with a nursing staff turnover rate of 42.0%. CMS gives the facility a staffing rating of 2 out of 5 stars.
Redlands Healthcare Center has no federal fines on record and no payment denials reported by CMS. The facility does not currently carry CMS's abuse icon and is not listed in CMS's Special Focus Facility program.
About this facility
Redlands Healthcare Center is a 78-bed Medicare and Medicaid certified nursing home in Redlands, San Bernardino County, California, with an average daily census of 73.4 residents. The facility is organized as a for-profit limited liability company and has been federally certified since August 1978. It is part of the Pacs Group chain, which operates 274 facilities nationwide with an average CMS rating of 2.9 stars; Redlands has not changed ownership in the past 12 months.
According to CMS Care Compare, Redlands Healthcare Center holds an overall rating of 4 out of 5 stars, above the California state average of 3.16. Its health inspection rating is 4 stars, its quality measure (QM) rating is 4 stars, and its staffing rating is 2 stars — notably lower than its other scores.
Nurse staffing data show total nurse hours of 4.37 per resident per day, including 0.50 RN hours per resident per day, alongside a nursing staff turnover rate of 42.0%. These figures inform the facility's below-average staffing star rating relative to its otherwise strong overall performance.
On the penalty record, CMS reports zero federal fines on record and no payment denials for this facility, and it does not currently carry CMS's abuse icon designation, nor is it listed under CMS's Special Focus Facility program, which is reserved for homes CMS identifies as persistently underperforming and subject to increased inspection oversight.
Data sourced from CMS Care Compare.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
Redlands Healthcare Center has an overall rating of 4 out of 5 stars, above California's state average of 3.16 stars.
Does this facility accept Medicare, Medicaid, or both?
Yes, it is certified for both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse staffing is 4.37 hours per resident per day, including 0.50 RN hours per resident per day, with a 42.0% nursing turnover rate; CMS rates staffing at 2 out of 5 stars.
Does this facility have federal fines or penalties on record?
No, CMS reports zero fines totaling $0.00 and no payment denials for this facility.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
No, the facility does not carry CMS's abuse icon and is not listed in the Special Focus Facility program.
How large is this facility and how many residents live there?
It has 78 certified beds with an average daily census of 73.4 residents.
Who owns this facility — and is it part of a chain?
It is a for-profit limited liability company, part of the Pacs Group chain, which operates 274 facilities nationwide averaging 2.9 stars.
How long has this facility been Medicare/Medicaid certified?
It has been certified since August 1978.
What do the four different CMS star ratings mean?
CMS publishes separate ratings for health inspections, staffing, quality measures, and an overall composite; Redlands scores 4, 2, 4, and 4 stars respectively.
Does this facility offer short-term rehabilitation as well as long-term care?
The provided CMS data does not specify service types; contact the facility at 909-793-2609 or verify on Medicare Care Compare.
What should I look for when touring this facility?
The data provided doesn't cover tour details; contact the facility at 909-793-2609 to arrange a visit and review the current inspection record on Medicare Care Compare.
How do I verify this facility's current record on Medicare Care Compare?
You can view the latest official data at https://www.medicare.gov/care-compare/details/nursing-home/055001?state=CA.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.